Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

constant request to install firefox-patch.js

  • 1 baphendule
  • 2 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu philipp

syben1
syben1
more options

An "Urgent Firefox Update" pop-up is getting more aggressive almost daily. And it has become so much more imposing that now it auto downloads whether I want it to or not. I spent nearly 3 hours the other day using 2 malware checkers and my AVG virus program trying to delete the offending file. Had to go into safe mode to finally rid this 'firefox-patch.js' that appears to be a trojan. This has become a serious issue because it now re-appears as soon as PC system is restarted. Mozzilla has to address this apparent dangerous trojan once and for all. Otherwise I for one will remove Firefox from my system altogether and stick to Win IE. (Not that it has issues also, but it looks like a safer bet for now). And by the number of inquiries this seems to be rampant amongst Mozzilla users.

An "Urgent Firefox Update" pop-up is getting more aggressive almost daily. And it has become so much more imposing that now it auto downloads whether I want it to or not. I spent nearly 3 hours the other day using 2 malware checkers and my AVG virus program trying to delete the offending file. Had to go into safe mode to finally rid this 'firefox-patch.js' that appears to be a trojan. This has become a serious issue because it now re-appears as soon as PC system is restarted. Mozzilla has to address this apparent dangerous trojan once and for all. Otherwise I for one will remove Firefox from my system altogether and stick to Win IE. (Not that it has issues also, but it looks like a safer bet for now). And by the number of inquiries this seems to be rampant amongst Mozzilla users.

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update