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When marking messages in the junk folder as 'not junk' they disappear instead of moving to my inbox

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I'm runnig Thunderbird 45.1.1. When I delete the junk marker on a message in my junk folder, instead of transferring to my inbox, or event staying where it is to enable me to move it manually, it disappears.

How can I prevent this happening please?

I'm runnig Thunderbird 45.1.1. When I delete the junk marker on a message in my junk folder, instead of transferring to my inbox, or event staying where it is to enable me to move it manually, it disappears. How can I prevent this happening please?

All Replies (2)

Many thanks for the reply. I've already checked my Spam settings, and unfortunately this was not the answer!