Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have downloads to ask me where but it downloads to a specific location anyway?

  • 3 uphendule
  • 2 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

I am using version 45.0.2. I have it set to ask me first where to download a file. It always just puts it in the downloads folder. How can I fix this?

Isisombululo esikhethiwe

Did you check the link I posted above?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Type about:preferences#general<enter> in the address bar. Check the settings.

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

The settings show to ask me where before downloading. I don't have anything like that installed. Now what?

more options

Isisombululo Esikhethiwe

Did you check the link I posted above?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?