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firefox not updating

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  • Igcine ukuphendulwa ngu lansimivalley

lansimivalley
lansimivalley
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I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason).

I restarted my computer and tried again and still got the same message.

What do I do to get the latest update?

Thank you.

I am trying to update Firefox and I get a message that the update failed. There were problems checking for, downloading, or installing this update. Firefox could not be updated because FAILED (Unknown reason). I restarted my computer and tried again and still got the same message. What do I do to get the latest update? Thank you.

Isisombululo esikhethiwe

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

Michal Stanke
Michal Stanke
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Isisombululo Esikhethiwe

Hi lansimivalley.

The update might be blocked e.g. by your antivirus software. From my experience, the fastest way is to download latest Firefox from http://getfirefox.com/ and install over your current Firefox (when completely closed, of course).

lansimivalley
lansimivalley Umnikazi wombuzo
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I'll try this and report back. Thank you.

lansimivalley
lansimivalley Umnikazi wombuzo
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It worked. Thank you for your help. I appreciate it.