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Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 43 update keeps crashing my mac desktop + script errors, anyone else?

  • 6 uphendule
  • 5 zinale nkinga
  • 55 views
  • Igcine ukuphendulwa ngu FredMcD

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1] keep getting script errors trying to shop on Amazon [compatibility with my shopping extensions?] I can stop the script, but once somehow it opened multiple Amazon windows with script error messages and whole computer froze badly. Had to shut down.' 2] Pages like weather Channel, Yahoo Mail were at first blank except the background, now they load but slower than before. 3] with several or more tabs open in private windows, I start playing YouTube videos. They seem to play fine for a good while, Pausing and searching the videos, and then Firefox disappears and crashes. Thanks for any help [ I just downloaded a bunch more extensions to try later, but the vast majority of all my extensions are disabled ]

All Replies (6)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Do you have nvidia's network access manager or forceware network manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update

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Thanks for the reply, Fred. I will have to try the safe mode another time. And investigate the other thing whatever that is. [If it's something I had to install, I wouldn't have it. ]

I guess it's somewhat common for some extensions not to work after an update?  Could the 2 shopping extensions that  no longer work be causing the script errors on Amazon?
And  the crashes happened when I was watching a video on Facebook  Or YouTube

Okulungisiwe ngu hithx

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If you suspect any add-on, disable it and restart the browser.

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

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didn't have time to try any fixes...problem resolved itself finally about few months ago...thanks for help!

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.