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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't Open Folders, Send, or Reply in Thunderbird (bug 1211291)

  • 2 uphendule
  • 3 zinale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Wayne Mery

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Hi there,

I am having trouble opening & using folders -- the folder does not open when I click on it in the sidebar, I have to right-click & choose "open in new tab". I also cannot send or reply to emails as the pop-up window for composing emails does not open. I also cannot open the options tab. I have the most recent version of Thunderbird installed on Windows.

Thanks!

Hi there, I am having trouble opening & using folders -- the folder does not open when I click on it in the sidebar, I have to right-click & choose "open in new tab". I also cannot send or reply to emails as the pop-up window for composing emails does not open. I also cannot open the options tab. I have the most recent version of Thunderbird installed on Windows. Thanks!

Okulungisiwe ngu Wayne Mery

All Replies (2)

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reports indicate this is caused by the Calendar addon.

For Windows, 1. install older version from http://releases.mozilla.org/pub/mozilla.org/thunderbird/releases/38.2.0/win32/en-US/Thunderbird%20Setup%2038.2.0.exe 2. remove calendar addon, restart thunderbird 3. update thunderbird at help | About 4. reinstall calendar addon

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Anyone also encounter this problem when updating to Thunderbird 38.4.0?