Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't get inbound mail using TBird v31.5, but can send outbound mail Help

  • 9 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu user01229325

more options

This has been happening since 3/5 or 3/6. I've checked with my email provider and all of my settings are correct. Did you upgrade TBird on 3/5 or 3/6?

This has been happening since 3/5 or 3/6. I've checked with my email provider and all of my settings are correct. Did you upgrade TBird on 3/5 or 3/6?

All Replies (9)

more options

All settings are correct. Was able to get emails just fine, then stopped for no apparent reason. Pswd did not change.

Still having the problem.

more options

Can you post your Troubleshooting Information? Help (Alt-H) - Troubleshooting Information

more options

Yes I will, but do not know how to do that.

more options

Open the Troubleshooting Information from the Help menu. Copy the information and paste it into your reply.

more options

I tried to copy and paste the troubleshooting info to this post, but it is too long & exceeds the number of characters.

more options

Just copy the 'Mail and News Accounts' section.

more options

Do you have any suggestions as to how I might overcome the size limit?

more options

Click on Help. Select Troubleshooting Information Press the button labeled Copy All to Clipboard Come back here and right click in a reply window and select Paste.