Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Where is native plugin for WEBROOT

  • 6 uphendule
  • 17 zinale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu user633449

more options

I want WEBROOT Plugin for Firefox but can not find it. I had it, now its disappeared and I can not find it to re-install it. How can I nstall the plugin for Webroot's password manager in Firefox? Was this intentionally eliminated from the latest update?

I want WEBROOT Plugin for Firefox but can not find it. I had it, now its disappeared and I can not find it to re-install it. How can I nstall the plugin for Webroot's password manager in Firefox? Was this intentionally eliminated from the latest update?

Isisombululo esikhethiwe

Um, no. Firefox releases updates every 6 weeks, on schedule. Extension developers like Webroot know if this schedule and could have their add-ons ready to go before the update. They don't however. It is not Mozilla's responsibility to ensure that the millions of add-ons out there are compatible with every version of Firefox. I can assure you that we didn't remove webroot, however crappy their software may be. You can see the complete list of blocked add-ons at https://support.mozilla.org/en-US/questions/1052597? and you can see the only ones we have blocked are malicious or very insecure add-ons and plugins/

Please don't make accusations when you don't have any proof, just assumptions.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (6)

more options

Don't use the webroot plugin. Just use Firefox's built in password manager, Password manager - Remember, delete and change saved passwords in Firefox

more options

The reply tells me not to do what I am trying to do. That is less than useless because it made me loose time reading it. Thanks - for nothing

more options

we cannot provide support for third-party products here. please contact webroot's support instead if you are having problems getting their product to work, as they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon. thank you...

more options

I do not appreciate this reply. First off, this plugin worked just fine until the latest update of Firefox, so its not the fault of the provider of the plugin. Secondly, Firefox no longer includes that plugin on the list where it always was before, that is not the fault of the program provider its the fault of Mozilla. Thirdly, its not a bug fix, for this to happen the way it did Mozilla had to have made a decision to remove all support for this so it IS the problem of Firefox. To put it another way, this ending of Webroot must have been ON PURPOSE BY FIREFOX. SOMEBODY DECIDED TO ELIMINATE WEBROOT. AND I did contact the provider and they said to use the native plugin and I can not find it so I asked, where is it now? How do I try? The folks at Webroot have, so far, been unable to help me. So this answer to my inquiry was extremely out of line and was not at all useful, and even enters into the unbearably stupid. So, thanks for nothing. I want to know why Firefox removed this plugin. Its still got Lastpass but Webroot, a competitor, has been removed. Do not tell me this is anything but money based. And as a paying contributor, at least up until today, that is truly bothersome. Ciao' for now folks.

more options

Isisombululo Esikhethiwe

Um, no. Firefox releases updates every 6 weeks, on schedule. Extension developers like Webroot know if this schedule and could have their add-ons ready to go before the update. They don't however. It is not Mozilla's responsibility to ensure that the millions of add-ons out there are compatible with every version of Firefox. I can assure you that we didn't remove webroot, however crappy their software may be. You can see the complete list of blocked add-ons at https://support.mozilla.org/en-US/questions/1052597? and you can see the only ones we have blocked are malicious or very insecure add-ons and plugins/

Please don't make accusations when you don't have any proof, just assumptions.

more options

Let's close this thread, it's too old. reengineer, your account has been disabled.