Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

A blue box appears around where I point my mouse, how do I turn it off

  • 4 uphendule
  • 2 zinale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu alan_r

more options

A blue box appears around where I point my mouse, how do I turn it off

A blue box appears around where I point my mouse, how do I turn it off

All Replies (4)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

You would be better off without your two Mindspark plug-ins. Google for information and third-party removal advice.