Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cant remove a later version adobe flash

more options

i got a new firefox update yesterday, and have not been able to play any games since, the game says update adobe flash, ive had an updated flash now for sometime, the old version is the problem i cant seem to get rid of it, the plugin page shows them both, if i hit never activate on the old then the newer version also says never activate

i got a new firefox update yesterday, and have not been able to play any games since, the game says update adobe flash, ive had an updated flash now for sometime, the old version is the problem i cant seem to get rid of it, the plugin page shows them both, if i hit never activate on the old then the newer version also says never activate

Isisombululo esikhethiwe

The cleanest method is to use Adobe's uninstaller to clear all Flash plugins and then install from scratch. This article has a link to the uninstaller: Flash Plugin - Keep it up to date and troubleshoot problems.

The quick and dirty method would be to delete the .dll file by hand. On 64-bit Windows, you can find it here:

C:\Windows\SysWOW64\Macromed\Flash

The plugins used by Firefox have this pattern to the file name:

NPSWF32_15_0_0_223.dll

So you would want to keep just the latest. If you don't find the earlier plugin there, you can look up its exact path using the about:plugins page. To load that page, type or paste about:plugins in the address bar and press Enter.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Isisombululo Esikhethiwe

The cleanest method is to use Adobe's uninstaller to clear all Flash plugins and then install from scratch. This article has a link to the uninstaller: Flash Plugin - Keep it up to date and troubleshoot problems.

The quick and dirty method would be to delete the .dll file by hand. On 64-bit Windows, you can find it here:

C:\Windows\SysWOW64\Macromed\Flash

The plugins used by Firefox have this pattern to the file name:

NPSWF32_15_0_0_223.dll

So you would want to keep just the latest. If you don't find the earlier plugin there, you can look up its exact path using the about:plugins page. To load that page, type or paste about:plugins in the address bar and press Enter.