Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwavalwa lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Moving email from inactive account to an active account

  • 6 uphendule
  • 3 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Matt

fyzxman3
fyzxman3
more options

This month my ISP and main email provider ended email service and therefore my TB account for that IMAP email address is inactive. My TB has five other accounts and I would like to move email and folders to active accounts but it appears that I cannot. When I attempted to delete a folder in the inactive IMAP account but it seems that TB needs to connect to the ISP email server. How can I get TB to allow me to move the email and folders to another account?

This month my ISP and main email provider ended email service and therefore my TB account for that IMAP email address is inactive. My TB has five other accounts and I would like to move email and folders to active accounts but it appears that I cannot. When I attempted to delete a folder in the inactive IMAP account but it seems that TB needs to connect to the ISP email server. How can I get TB to allow me to move the email and folders to another account?

All Replies (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

removing the account will remove the folders. So how about copying.

fyzxman3
fyzxman3 Umnikazi wombuzo
more options

I guess something is not clear. I am not trying to remove an account. I am trying to copy email or move the email to another account in TB. TB will not let me move or copy the email. Is there a work around?

Thanks.

GarryMCarlo
GarryMCarlo
more options

How do I activate a inactive account?

user01229325
user01229325
more options

Garry how about starting your own thread with a few details including what Inactive account means to you. There is no reason to bring this thread back to life after 2 months.

GarryMCarlo
GarryMCarlo
more options

My internet provider Brighthouse replaced my router modem today, and now I can not receive my emails thru Thunderbird. I receive error message mail server pop-server account is currently inactive. Help.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gerry has his own question here https://support.mozilla.org/en-US/questions/1038343

Closing this inactive thread