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changed from Chrome to Firefox, now cannot open my internet banking to log on

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  • Igcine ukuphendulwa ngu cor-el

marionchapmanallen
marionchapmanallen
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trying to log on to my UK internet banking. i click log on and it takes me to a page saying 'we seem to be experiencing some difficulties' spoke to my bankers who checked my account and said there were no difficulties there end, must be my browser.

trying to log on to my UK internet banking. i click log on and it takes me to a page saying 'we seem to be experiencing some difficulties' spoke to my bankers who checked my account and said there were no difficulties there end, must be my browser.

Isisombululo esikhethiwe

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
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Isisombululo Esikhethiwe

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"