Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox opens multiple blank tabs instead of any PDF file.

  • 3 uphendule
  • 59 zinale nkinga
  • 1960 views
  • Igcine ukuphendulwa ngu LawDown

more options

Yesterday my Firefox was opening files just fine, but today I can't open PDFs. It isn't the usual PDF issue I've heard described either. Every time I click on a PDF to open it, Firefox opens tons of blank tabs ( 20 to 30) and I have to shut down the application, or in some cases the entire computer, to make it stop. Eventually, I will get an error message saying the file can't be opened, but not before tons of new tabs have popped up. I'm only clicking it once, yet I get 25 tabs! I've already removed & reinstalled Firefox and it didn't help. How can I fix this?

All Replies (3)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

I also had this problem. It's easily solved, though. Right-click on the PDF file (or any other file that develops this issue) - and choose "Open With" and then make sure the box at the bottom has the "Always use the selected program to open this kind of file" - checked! And the program to choose will be whichever Adobe product you use, the Adobe Reader, or Adobe Acrobat.

I suspect a mischievous virus or something of the sort causes this, as many people seem to develop it around the same time.

Okulungisiwe ngu MadisonAdmin

more options

I did this and turned off hardware acceleration, but still have the problem when I try to download a .pdf file in the newest Firefox.