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How to downgrade a Firefox install on old iMac (late 2009) when I can't open browser?

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version… (閱讀更多)

Hi, the turbotax website forced me to update Firefox and since I did, I am no longer able to open the browser at all. The error message reads, "You can't use this version of the application "Firefox" with this version of OS X. You have OS X 10.11.6. The application requires OS X 10.12 or later." Unfortunately, from what I have read, I can't get that update that on my iMac (21.5inch, late 2009) OS X El Capitan Version 10.11.6. Is there any way to downgrade the Firefox install? I can't even see what previous version of Firefox I had before because I can't open the browser anymore. If anyone can help I would be super grateful. Thanks in advance!

Ashley KD 於 24 分鐘前 詢問

cor-el 最近回覆於 3 分鐘前

Fireox bowser suddenly not working on for audio/video calls.

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet … (閱讀更多)

Need to know why this problem of Firefox (on Linux) suddenly arose. When attempting to make audio or video calls it responds with, Does not work on Firefox browser. Yet it continues to work with about half my contacts.

Cliff 於 1 天前 詢問

Cliff 最近回覆於 25 分鐘前

Pop-up blocked

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, i… (閱讀更多)

My Firefox is the most recent version 126. I am having trouble with pop-ups being blocked. I have added the website to the pop-up exception list. When I go to the site, it shows me the little icon showing I have added exceptions for this site. However; the pop-up still gets blocked.

The site is: https://www.foxit.com/ I try clicking the Log In drop down then Foxit Account. Before this would pop-up the log in screen for the site but since version 125, it does not. I just updated to version 126 to see if that resolved it before creating this post but it didn't. Thus I am here trying to get help.

Kevin 於 1 個月前 詢問

cor-el 最近回覆於 46 分鐘前

Privacy setting IPhone

Was the option to close privacy tabs removed recently? I would like to be able to save my tabs without losing them again. I only ask because I just like to organize my ta… (閱讀更多)

Was the option to close privacy tabs removed recently? I would like to be able to save my tabs without losing them again. I only ask because I just like to organize my tabs instead of having all the tabs in one section.

Razrok 於 1 小時前 詢問

cor-el 最近回覆於 52 分鐘前

Youtube video no longer play with update 127

After Firefox updated to v127 YouTube videos stopped working for me. They work fine on Microsoft Edge and Google Chrome. Considering this only started happening with the … (閱讀更多)

After Firefox updated to v127 YouTube videos stopped working for me. They work fine on Microsoft Edge and Google Chrome. Considering this only started happening with the latest update and the fact that YouTube videos work fine on other browsers the problem I feel has to be somewhere in Firefox. When I try to play a video I get the white circle going around in the center of the screen and the video does not play.

Doobue 於 55 分鐘前 詢問

How about making Firefox more compatable with websites?

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website … (閱讀更多)

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website doesn't work correctly basically with Firefox and that I needed to use Google Chrome or Edge. I recently received an email from Mozilla which had a link to an article titled, "Here’s what we’re working on in Firefox" at: link text and in the article in large print it says, "Bringing you the features you’ve been asking for." I didn't see any mention about increasing Firefox's compatibility with websites.

Hopefully, somehow comparability with websites will be made better.

Wayne Carpenter 於 3 小時前 詢問

cor-el 最近回覆於 1 小時前

  • 已解決

Firefox install on external drive

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how? Note: this is not about migration/backup/recovery… (閱讀更多)

Is it possible to install Firefox (or at least the profiles) onto an external SSD (i.e., not the C: drive)? If so, how?

Note: this is not about migration/backup/recovery of profiles. Nor is it about where files are downloaded by default.

Windows 11 is consuming nearly all of the C: drive. I badly need to get Firefox (and later Thunderbird) onto my E: drive. I further note that the installer gives no options whatsoever as to the destination drive.

Most of the help I've found on the web is clearly outdated.

Thanks. jt

jonathan67 於 4 天前 詢問

jscher2000 - Support Volunteer 於 4 天前 解答

Update Flash Required??

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has… (閱讀更多)

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

Judy Holland 於 6 小時前 詢問

Judy Holland 最近回覆於 1 小時前

Cannot add Amazon search engine to search toolbar

I am using Firefox 126.0 under Windows 10. I am trying to add search engines to the search toolbar. (Just to be clear, this is the search box that appears below the addr… (閱讀更多)

I am using Firefox 126.0 under Windows 10.

I am trying to add search engines to the search toolbar. (Just to be clear, this is the search box that appears below the address bar, not the address bar itself.)

I followed the instructions [http://mzl.la/1VShhHu|here]. That worked fine for Wikipedia, Google Maps and YouTube. Then I tried to add Amazon UK. The Amazon icon is now present in the search box, but when I select it, I see this message:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

I have no idea what this means or what to do about it.

(I also tried adding it from Settings > Search > Search Shortcuts, but Amazon does not appear on that list of search engines [unlike on my other computer]. I clicked "Find more search engines", but that brought up a list of 5,192 extensions, most of which seemed not be related to searching.)

Thanks in advance for any help or suggestions.

Mike

Mike L 於 9 小時前 詢問

cor-el 最近回覆於 2 小時前

Context Menu, 7th item cannot open in New Tab

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I … (閱讀更多)

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I believe it is called the Title Bar where resides the date and some of the system menus,) and the Open in New Tab at the top of the context menu is present, will not highlight and cannot be selected with the mouse.

FF 126.0.1 Host: Laptop AB BIOS: INSYDE Corp. 3.19 (05/29/2023) OS: Pop!_OS 22.04 LTS x86_64 DE: GNOME 42.9 (x11) Kernel: Linux 6.8.0-76060800daily20240311-generic Shell: bash 5.1.16

qpackard 於 2 小時前 詢問

Firefox issue

When I try to view my pictures... Firefox has started to ask, every time... "how do I want to view this JPG file. I must choose, Firefox, Internet explorer and so forth.… (閱讀更多)

When I try to view my pictures... Firefox has started to ask, every time... "how do I want to view this JPG file.

I must choose, Firefox, Internet explorer and so forth. I choose Firefox and it opens.

BUT.....

How do I get this message to STOP.... every blasted time I click on my pictures.

There's some stuff in the "about:config" that someone changed from true to false... I think...

What do I change back... so this annoying pop up.... stops....

madelene caselli 於 2 小時前 詢問

Secure Connection Failed

Hello, I want to go tiltok but have problem. Please solve this problem Secure Connection Failed An error occurred during a connection to www.tiktok.com. PR_CONNECT_RES… (閱讀更多)

Hello, I want to go tiltok but have problem. Please solve this problem

Secure Connection Failed

An error occurred during a connection to www.tiktok.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Sabuj Biswas 於 6 小時前 詢問

cor-el 最近回覆於 2 小時前

Hulu does not accept password

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able … (閱讀更多)

When using Firefox to access Hulu Hulu does not accept my password though it does let me reset my password. I CAN access Hulu using DuckDuckGo and IE. Have not been able to get through to Hulu.

jwnova 於 3 小時前 詢問

Unable to restore previous session following power outages & Firefox update

Hi, My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when … (閱讀更多)

Hi,

My computer was on during the week-end and when I came back home I noticed we had a couple of power outages. Computer restarted automatically (Win 10 22h2) and when I launched Firefox, it started as brand new with all my addons gone and none of the previous session restored (I had 4 Firefox browsers opened with each 20+ tabs opened).

I have tried looking at C:\Users\MYUSER\AppData\Roaming\Mozilla\Firefox\Profiles but found nothing of interest. Where is everything and how can I restore everything I had ?

I even tried Troubleshooting mode and downgrading to a former version of Firefox (126.0.1 64 bits).

Thanks,

aglaepheryl 於 1 天前 詢問

cor-el 最近回覆於 3 小時前

You have the wrong email address for me

My email address is [edited] @emal.com....you do not have this for me so I do not get any emails due to this error. You can call me at [removed phone# from public support… (閱讀更多)

My email address is [edited] @emal.com....you do not have this for me so I do not get any emails due to this error. You can call me at [removed phone# from public support forum]

Audrey Young 於 5 小時前 詢問

Audrey Young 最近回覆於 5 小時前

  • 已解決

Bookmarks backing up in json format.

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my… (閱讀更多)

Why is Firefox backing up my bookmarks in a json file, when Firefox itself doesn't recognise the file type when trying to restore said bookmarks? I WAS able to restore my bookmarks by converting the json file at https://www.jeffersonscher.com/ffu/bookbackreader.html. But why can't Firefox just back up as an html file like it used to? I had to go off searching the internet for a solution, turning what should've been a 5 minute job into nearly an hour 😕

IanStar 於 2 天前 詢問

IanStar 於 4 小時前 解答

gmail is showing Firefox as an authorized app with access to gmail account

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing … (閱讀更多)

Can you tell me why gmail is recently (within the past 2 months) showing that Firefox has authorized access to my gmail account? It is sometimes showing up as accessing the account minutes before I even log in. It never did this before, but I use a security key to access my gmail account--could this be causing it? The security key mfr says there is no way it can be the key causing this and suggested contacting Firefox. I have reinstalled Firefox and the same thing happens. I have never given Firefox or any other application access to my gmail account. Thank you for any answers you can provide.

hvheartsforhair 於 4 小時前 詢問

CPU/RAM Usage Way Too High

Firefox, according to its own Task Manager, shows the browser, not extensions, or particular tabs, using 9GBs of RAM, and 95-120% CPU Usage! This is causing everything t… (閱讀更多)

Firefox, according to its own Task Manager, shows the browser, not extensions, or particular tabs, using 9GBs of RAM, and 95-120% CPU Usage! This is causing everything to work, as if underwater, typing is slow, hesitates, etc, and opening new tabs sometimes doesn't even happen, and I have to try multiple times, etc. There is no reason Firefox should be using over 100% of my iMac's CPU. Meanwhile, nearly every single open tab is showing less than 1% CPU usage...

I really do want to use this browser, but this kind of memory sucking usage is making really difficult to continue doing.

StevenCee 於 4 小時前 詢問