X
點擊此處開啟此網站的行動版。
Scheduled maintenance: Wednesday, April 1, between 3:30pm and 5:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

技術支援討論區

此討論串已經關閉並封存。 如果您有需要幫助,請新增一個新問題

What am I supposed to do with a folder named "Old Firefox Data" and I really don't remember what I did to have that backed up?

已張貼

I'm not sure what I did to cause Firefox to do I GUESS a BACKUP. Since I now have a folder named "Old Firefox Data" what do I do with it? Do I need to somehow re-instate all that is in this folder back into my Firefox Browser? Or, do I need it at all? What am I missing here? No explanations, no guideance, no direction as to what to do or how to do it from Firefox or Mozilla. I can't even tell for sure IF I AM MISSING ANYTHING WITHIN MY WORKING FIREFOX BROWSER NOW THAT WAS SAVED IN THIS BACKUP orrrrrrrrrrr not? lescot lescot@sbcglobal.net

I'm not sure what I did to cause Firefox to do I GUESS a BACKUP. Since I now have a folder named "Old Firefox Data" what do I do with it? Do I need to somehow re-instate all that is in this folder back into my Firefox Browser? Or, do I need it at all? What am I missing here? No explanations, no guideance, no direction as to what to do or how to do it from Firefox or Mozilla. I can't even tell for sure IF I AM MISSING ANYTHING WITHIN MY WORKING FIREFOX BROWSER NOW THAT WAS SAVED IN THIS BACKUP orrrrrrrrrrr not? lescot lescot@sbcglobal.net

被選擇的解決方法

If you have an "Old Firefox Data" folder on your desktop then you must have used the "Reset Firefox" feature, either from the Help -> Troubleshooting Information page , as shown in the screenshot in this article, or from the Firefox Safe Mode window, shown here.

See Refresh Firefox - reset add-ons and settings for more information about this feature.

You don't need the "Old Firefox Data" folder but you can move it to another location on your computer as a backup, if you wish. It's highly unlikely that you have set that folder as your current profile location. To see what folder Firefox is currently using for your profile data, go to Firefox Help -> Troubleshooting Information and click on Show Folder. This will open the Firefox profile folder in Windows. On Windows 7 the default Firefox profile folder would be located here (where "username" is your Windows logon user name and xxxxxxxx is a random string))

C:\Users\"username"\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default
從原來的回覆中察看解決方案 4

額外的系統細節

已安裝的外掛程式

  • Google Update
  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Yahoo Application State Plugin version 1.0.0.7
  • A component of your photo software powered by RocketLife
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

應用程式

  • Firefox 24.0
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; rv:24.0) Gecko/20100101 Firefox/24.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

擴充套件

  • Ant Video Downloader 2.4.7.11 (anttoolbar@ant.com)
  • Protect My Choices 1.0.8 ({dc501fe1-520b-41f2-9421-ecbb2e7f0255})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Ask Toolbar 25.60699 (toolbar_ORJ-V7@apn.ask.com) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • MapsGalaxy 5.24.2.4654 (39ffxtbr@MapsGalaxy_39.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: ATI Radeon HD 4800 Series
  • adapterDescription2:
  • adapterDeviceID: 0x9440
  • adapterDeviceID2:
  • adapterDrivers: atidxx32 atidxx64 atiumdag atiumdva atiumd64 atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1800 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-24-2013
  • driverDate2:
  • driverVersion: 8.970.100.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 4800 Series Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

修改過的偏好設定

  • accessibility.blockautorefresh: True
  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: http://www.wunderground.com/cgi-bin/findweather/getForecast?query=zmw:67201.1.99999|http://radar.weather.gov/Conus/full_loop.php
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • browser.tabs.loadInBackground: False
  • extensions.lastAppVersion: 24.0
  • gfx.direct2d.disabled: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • layers.acceleration.disabled: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1382228141
  • places.history.expiration.transient_current_max_pages: 87217
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 3
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1380207919

其他

  • User JS: 否
  • 輔助功能: 否
Wesley Branton
  • Top 25 Contributor
715 個解決方法 5629 個答案

The Firefox profile backup is created if you are resetting Firefox or uninstalling it.
This profile is not needed, but is a good thing to have. This profile can be used to repair any damage to your current profile.


NOTE: If your Firefox application data has only the Old Firefox Profile and no other profiles, DO NOT delete the old profile because Firefox may be running this profile as default.


WARNING: Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. Creating a backup of any deleted files is highly recommended!

The Firefox profile backup is created if you are resetting Firefox or uninstalling it.<br> This profile is not needed, but is a good thing to have. This profile can be used to repair any damage to your current profile. --------------------- <b>NOTE: </b>If your Firefox application data has only the Old Firefox Profile and no other profiles, <b>DO NOT</b> delete the old profile because Firefox may be running this profile as default. ------------------- <b>WARNING: </b>Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. <u><b>Creating a backup of any deleted files is highly recommended!</b></u>
AliceWyman
  • Moderator
241 個解決方法 2619 個答案

選擇的解決方法

If you have an "Old Firefox Data" folder on your desktop then you must have used the "Reset Firefox" feature, either from the Help -> Troubleshooting Information page , as shown in the screenshot in this article, or from the Firefox Safe Mode window, shown here.

See Refresh Firefox - reset add-ons and settings for more information about this feature.

You don't need the "Old Firefox Data" folder but you can move it to another location on your computer as a backup, if you wish. It's highly unlikely that you have set that folder as your current profile location. To see what folder Firefox is currently using for your profile data, go to Firefox Help -> Troubleshooting Information and click on Show Folder. This will open the Firefox profile folder in Windows. On Windows 7 the default Firefox profile folder would be located here (where "username" is your Windows logon user name and xxxxxxxx is a random string))

C:\Users\"username"\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default
If you have an "Old Firefox Data" folder on your desktop then you must have used the "Reset Firefox" feature, either from the Help -> Troubleshooting Information page , as shown in the screenshot in [[Use the Troubleshooting Information page to help fix Firefox issues#w_accessing-the-troubleshooting-information-page|this article]], or from the [[Safe Mode|Firefox Safe Mode]] window, shown [[Safe Mode#w_safe-mode-window_2|here]]. See [[Reset Firefox – easily fix most problems]] for more information about this feature. You don't need the "Old Firefox Data" folder but you can move it to another location on your computer as a backup, if you wish. It's highly unlikely that you have set that folder as your current profile location. To see what folder Firefox is currently using for your profile data, go to Firefox Help -> Troubleshooting Information and click on Show Folder. This will open the Firefox [[Profiles|profile folder]] in Windows. On Windows 7 the default Firefox profile folder would be located here (where "username" is your Windows logon user name and xxxxxxxx is a random string)) C:\Users\"username"\AppData\Roaming\Mozilla\Firefox\Profiles\xxxxxxx.default
cor-el
  • Top 10 Contributor
  • Moderator
17851 個解決方法 161560 個答案

Did you have any problems or possibly saw a pop-up that Firefox was starting slow that might have caused you to create a new profile (i.e. reset Firefox)?

When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

Did you have any problems or possibly saw a pop-up that Firefox was starting slow that might have caused you to create a new profile (i.e. reset Firefox)? When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.<br /> Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.
cecer 0 個解決方法 9 個答案

Is there any way to see in the Old Firefox Data folder the extensions and other customizations I had prior to the reset?

Is there any way to see in the Old Firefox Data folder the extensions and other customizations I had prior to the reset?
cor-el
  • Top 10 Contributor
  • Moderator
17851 個解決方法 161560 個答案

有幫助的回覆

Hi cecer

Your installed extensions can be found in the extensions folder and toolbar customizations are stored in the localstore.rdf file.
Prefs that have been modified are stored in the prefs.js file as user_pref("<pref_name>", <pref_value>);.

What kind of problems did you have that you decided to reset Firefox?

Hi cecer Your installed extensions can be found in the extensions folder and toolbar customizations are stored in the localstore.rdf file.<br /> Prefs that have been modified are stored in the prefs.js file as user_pref("&lt;pref_name>", &lt;pref_value>);. *http://kb.mozillazine.org/Profile_folder_-_Firefox What kind of problems did you have that you decided to reset Firefox?
cecer 0 個解決方法 9 個答案

Thanks so much. I honestly have no idea what happened but Firefox wouldn't stay open and then I got a screen saying I should reset it so I did. Perhaps because I'm on 27.0 beta 2?

Thanks so much. I honestly have no idea what happened but Firefox wouldn't stay open and then I got a screen saying I should reset it so I did. Perhaps because I'm on 27.0 beta 2?
cor-el
  • Top 10 Contributor
  • Moderator
17851 個解決方法 161560 個答案

You can check in "Help > About..." which Firefox version you currently have and on which update channel.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

You can check in "Help > About..." which Firefox version you currently have and on which update channel. If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page. *You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information". See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
cecer 0 個解決方法 9 個答案

ID: bbd7f8cf-1b52-42e3-9622-17d632140118

ID: bbd7f8cf-1b52-42e3-9622-17d632140118
AliceWyman
  • Moderator
241 個解決方法 2619 個答案

cecer, You are replying to a question posted Oct 20, 2013 by someone else. See Forum rules and guidelines: ... For support requests, do not re-use existing threads started by others, even if they are seemingly on the same subject.

Please ask a new question and include troubleshooting information for your system, which looks to be Mac OS 10.6.8 based on your crash report bp-bbd7f8cf-1b52-42e3-9622-17d632140118

You can use the link in the Get community support article or this one:

'''cecer''', You are replying to a question posted Oct 20, 2013 by someone else. See [[forum rules and guidelines]]: ''... For support requests, do not re-use existing threads started by others, even if they are seemingly on the same subject.'' Please ask a new question and include troubleshooting information for your system, which looks to be Mac OS 10.6.8 based on your crash report bp-bbd7f8cf-1b52-42e3-9622-17d632140118 You can use the link in the [[Get community support]] article or this one: * https://support.mozilla.org/questions/new