Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多
Open

Would like to talk with a person to help me

m durnie

I don't know why Firefox did not start today. I am not tech savvy so I would like a real person to help me restore firefox. Been trying to do it for hours and need to do some computer work. Any help appreciated. Thanks.

I don't know why Firefox did not start today. I am not tech savvy so I would like a real person to help me restore firefox. Been trying to do it for hours and need to do some computer work. Any help appreciated. Thanks.

所有回覆 (2)

If you have tried to restart your computer and Firefox still does not start. I recommend that you reinstall Firefox and try.

https://support.mozilla.org/en-US/kb/how-install-firefox-windows

You're probably looking for some professional tune–up service, either locally or remotely.

The self–help guide is available here: Firefox won't start - find solutions

My quick tip would be to hold "Shift" key when launching Firefox, to see if can start up into safe mode at least.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題。