Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

how to delete my current 2step settings to replace it with a new one

  • 1 回覆
  • 0 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el
  • Open

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

I have changed my email, so my 2fas codes don't work with mozilla. I need the QR graphic to setup a new connection.

所有回覆 (1)

You posted this in Firefox support, is your question about 2FA with the Mozilla Account? I'm not sure why changing an email address would cause a problem with 2FA as that is an extra layer of protection that comes after regular username and password.

You usually make changes to 2FA by disabling 2FA and re-enable 2FA again after making changes to an account. This requires that you can access the account settings, if necessary by using 2FA recovery codes.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題