Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Need to replace email address on my account

  • 2 回覆
  • 0 有這個問題
  • 46 次檢視
  • 最近回覆由 cor-el
  • Open

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

The email address on my Mozilla account no longer exists. I am unable to change any data nor delete the account, since I cannot login to the old email address. Contact email: [edited from community support forum] @icloud.com

由 James 於 修改

所有回覆 (2)

You can try using this contact form in getting help with your Mozilla Account. https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Note that the normal procedure is to add a secondary email address to the Mozilla Account while you still have access to the primary email and verify this address, then you will be able to set the secondary email as your primary email address.

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題