Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox

  • 無回覆
  • 0 有這個問題
更多選項

Immediately after my last Mozilla update, the system asked me if I wanted Firefox as my search engine. I clicked yes, as I always do when prompted. I don't know if this is the cause or if there's another connection I'm missing, but since then I haven't been able to access other websites. Every time I try, an error message appears saying "Oops, the system has crashed..." or something like that. However, if I use Google or Edge, everything works fine. How can I fix this problem? Can anyone help me? Thank you very much in advance.


my e-mail : [edited email from community support forum]

Immediately after my last Mozilla update, the system asked me if I wanted Firefox as my search engine. I clicked yes, as I always do when prompted. I don't know if this is the cause or if there's another connection I'm missing, but since then I haven't been able to access other websites. Every time I try, an error message appears saying "Oops, the system has crashed..." or something like that. However, if I use Google or Edge, everything works fine. How can I fix this problem? Can anyone help me? Thank you very much in advance. my e-mail : [edited email from community support forum]

由 James 於 修改

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題