Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Unable to play some YouTube videos on Firefox on Steam Deck

more options

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem. Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well. This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine. I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it. Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

被選擇的解決方法

Hello James! Apologies, but I wasted your time - I thought I HAD updated Firefox but it turned out that the update hadn't taken, and when I tired again it threw an error. I updated it via the console, which took, and now the problem is gone. But thank you for taking the time to reply to me!

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

Normally on a new Linux distro install one essential package is not installed and that is FFmpeg. This allows you to full use HTML5 players for video, audio and games including on Youtube. The ffmpeg can be installed by way of Pacman though I do no have a steamdeck or similar device to have this experience.

If you are not able to watch live streams or recently uploaded videos on youtube then this may be why.

more options

選擇的解決方法

Hello James! Apologies, but I wasted your time - I thought I HAD updated Firefox but it turned out that the update hadn't taken, and when I tired again it threw an error. I updated it via the console, which took, and now the problem is gone. But thank you for taking the time to reply to me!

由 Umbravita 於 修改

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題