Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Missing Bookmarks, Passwords and History

  • 1 回覆
  • 0 有這個問題
  • 87 次檢視
  • 最近回覆由 t.r.ernst
  • 封存

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them.


This is the message when I start firefox

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

My bookmarks, history and passwords have disappeared. I looked at the articles, refreshed firefox, have restarted firefox and my computer multiple times but cannot retrieve them. This is the message when I start firefox The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

所有回覆 (1)

Have you tried the troubleshooting steps in this article? Are you using any third-party security software?

由 t.r.ernst 於 修改