搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

The Firefox browser screen freezes when attempting to copy via right-click in PowerPoint web.

more options

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment.

Please let us know if there is any fix for this issue.

--> While using Right-click copy to copy a content in OWA PowerPoint is freezing the entire web screen. --> We are seeing this issue with Linux, MAC and Windows as well with the Firefox version of 122.0 and 123.0 updates. --> As a workaround we were able to copy the contents using the keyboard shortcut but would like to get the support for the issue with right-click copy. --> This issue has been observed across our ARM environment. Please let us know if there is any fix for this issue.

所有回覆 (4)

more options

Hi Kaviya, I haven't used web-based PowerPoint for many years, so I'm not sure how it works at the moment. A couple follow-up questions:

(1) is the problem with the built-in right-click context menu (hold Shift while right-clicking to make sure you get this menu), or is the site presenting a custom/scripted right-click context menu?

(2) Do you notice the issue with particular content types, such as text, image, or PowerPoint object?

(3) Were you able to use the keyboard shortcut (Ctrl+C) because the first step is to select a particular element on the slide?

有幫助嗎?

more options

I'm able to replicate the issue. see screenshot

有幫助嗎?

more options

I just used a random template, highlighted text, right click to copy, but it then Firefox stopped responding. Even in Troubleshooting Mode with ETP off it still happens.

由 jonzn4SUSE 於 修改

有幫助嗎?

more options

jonzn4SUSE said

I'm able to replicate the issue. see screenshot

Something in the page's script isn't running the way the developers expected. Could be browser incompatibility or something Firefox blocked.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題