Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

firefox doesn't start

  • 1 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

pops2
pops2
more options

ver 111.0 does not start, shows 3 entries in Win task manager, 3rd entry shows not responding. Sometimes will start after "end task", then shows 9 entries and browser window shows "start new session". Most times doesn't start. Have tried most of the web fixes no help. Been using firefox for years. Believe this started with recent update which I have set to auto. Thanks, Mike

ver 111.0 does not start, shows 3 entries in Win task manager, 3rd entry shows not responding. Sometimes will start after "end task", then shows 9 entries and browser window shows "start new session". Most times doesn't start. Have tried most of the web fixes no help. Been using firefox for years. Believe this started with recent update which I have set to auto. Thanks, Mike

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.

Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox