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Account vanished

  • 2 回覆
  • 1 有這個問題
  • 14 次檢視
  • 最近回覆由 Dropa

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Hello,

I have a firefox account for a while, where I save everything. Today I had to format my computer because he had a problem, and when I downloaded Firefox to use it and put my account it looks empty.

Nothing is synced, I don't have any favorites passwords and etc, and even my account looks empty without any info into it.

I checked if it was another email but none of them are, this is the only one I already have account and checked my emails from before and this is the correct one, please I depend a lot on this account and really need it back.

Hello, I have a firefox account for a while, where I save everything. Today I had to format my computer because he had a problem, and when I downloaded Firefox to use it and put my account it looks empty. Nothing is synced, I don't have any favorites passwords and etc, and even my account looks empty without any info into it. I checked if it was another email but none of them are, this is the only one I already have account and checked my emails from before and this is the correct one, please I depend a lot on this account and really need it back.

所有回覆 (2)

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lucaslohan8 said

Hello, I have a firefox account for a while, where I save everything. Today I had to format my computer because he had a problem, and when I downloaded Firefox to use it and put my account it looks empty. Nothing is synced, I don't have any favorites passwords and etc, and even my account looks empty without any info into it. I checked if it was another email but none of them are, this is the only one I already have account and checked my emails from before and this is the correct one, please I depend a lot on this account and really need it back.

One more thing, there is no search history, and no history of loggin in in this acocunt, it looks like a new account

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If there was no synced account on another device and since you reformatted and had no backup that would mean anything that was on that computer is gone and there is no chance to recover them-if there was no sync with this account then nothing can be recovered.