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As soon as a video is played in youtube firefox crashes

  • 5 回覆
  • 2 有這個問題
  • 2323 次檢視
  • 最近回覆由 cor-el

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The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (for ex Vimeo) I tried disabling all my addons and plugins in the normal mode (not troubleshoot mode) and it still crashes. However, the troubleshoot mode works fine ! Refreshing firefox didn't fix the issue. I have another computer with Linux manjaro and firefox works just fine. I spent a lot of time trying to understand what's wrong but I really don't see why.

Thanks in advance for your help.

The main youtube page loads and displays ok. As soon as a video is played (even in preview), firefox crashes. I'm on Linux Manjaro. other websites with video work fine (for ex Vimeo) I tried disabling all my addons and plugins in the normal mode (not troubleshoot mode) and it still crashes. However, the troubleshoot mode works fine ! Refreshing firefox didn't fix the issue. I have another computer with Linux manjaro and firefox works just fine. I spent a lot of time trying to understand what's wrong but I really don't see why. Thanks in advance for your help.

被選擇的解決方法

Its' something with graphics driver. Perhaps a restart or cooling it was enough to fix it. IDK.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

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The first guess it's due to GPU drivers.

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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Thanks @TyDraniu

here is one ID : bp-840754ce-98f7-4809-9b1e-bb9c90230111

I only have one because I had recently reinstalled firefox just before that last one. Also, for some mysterious reason, it works again, which is nice... but I didn't touch that computer since my last post. I dislike to miss an explanation... !

Let me know if you find something !

Forgot to mention that my GPU is Intel embedded in the motherboard (mac book pro 2011)

由 gdurrens 於 修改

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選擇的解決方法

Its' something with graphics driver. Perhaps a restart or cooling it was enough to fix it. IDK.

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Maybe.. Well, thanks for your help though. Cannot really put thread as "solved" but it works now...

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You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make changes effective.