Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Error code: PR_CONNECT_RESET_ERROR

  • 4 回覆
  • 23 有這個問題
  • 18 次檢視
  • 最近回覆由 rare.ale

MPolo62
MPolo62
more options

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR Please advise how to fix this matter

所有回覆 (5)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running?

MPolo62
MPolo62 提出問題者
more options

Kaspersky

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I thought so. I had this issue with mine a few days ago after an update and I forgot to reboot my computer. Close Firefox, disable Kaspersky, open Firefox and try again.

由 jonzn4SUSE 於 修改

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

This could be helpful. https://forum.kaspersky.com/topic/getting-pr_connect_reset_error-in-firefox-when-using-kaspersky-total-security-28248/#comment-116161

and this... https://support.kaspersky.com/common/compatibility/14620#block2

rare.ale
rare.ale
more options

Security software I use is NordVPN, Malwarebytes.

I find I get this error on Amazon after I view a product that is from a Chinese company with a name that is just a jumble of letters. For example this: https://www.amazon.com/dp/B0B8Y9617N?ref=ppx_yo2ov_dt_b_product_details&th=1

Are you saying I'm expected to turn off my security software in order to view this item on Amazon.com? That doesn't feel very useful.