搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Account recovery key

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Moshe

more options

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

I tried to get a Account recovery key. When I enter the password it responds that it it is not correct. This is the password I have for my account. Why is this happening?

所有回覆 (1)

more options

I faced this problem too. The resolution is quite simple : you have to write your password into the place required to. don't copy/paste it.