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Passwords and bookmarks have been deleted

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Firefox has updated (i think) and deleted all my bookmarks, logins and passwords. Is there an easy way to get them back?

Firefox has updated (i think) and deleted all my bookmarks, logins and passwords. Is there an easy way to get them back?

所有回覆 (4)

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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