When I try to go to My Account it keeps looping the page & never logs in the account page -
When I try to go to My Account on AT&T end On-Star it keeps looping the page & never logs in the account page - They say it's my problem on my end but does the same thing in other browsers - No error message just keeps looping me out and never brings mt account page up. Hope you can help.
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Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}