Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

The mouse-left click button does not work on a Specific web site

  • 7 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

The mouse-left click button does not work "with 1 site only", but works with other sites.

- I have followed the recommended steps shown in answers/replies to a similar question. However, none works at all.

  1. 1- cleared cache & cookies
  2. 2- tried safe mode and disabled/removed some add-ons manually as well
  3. 3- tried different themes and default theme
  • Please note that the same issue happens in Firefox on Android phone

I have been having this issue for 5 weeks already. as a temporary solution I am using the middle mouse click or right-click to open links in a new tab, then close the current tab

    • Please also note, that specific website works fine in other browsers (6 browsers tested)
      • the issue DOES NOT exist in Firefox on Linux
The mouse-left click button does not work "with 1 site only", but works with other sites. - I have followed the recommended steps shown in answers/replies to a similar question. However, none works at all. # 1- cleared cache & cookies # 2- tried safe mode and disabled/removed some add-ons manually as well # 3- tried different themes and default theme * Please note that the same issue happens in Firefox on '''Android''' phone I have been having this issue for 5 weeks already. as a temporary solution I am using the middle mouse click or right-click to open links in a new tab, then close the current tab ** Please also note, that specific website works fine in other browsers (6 browsers tested) *** the issue DOES NOT exist in Firefox on Linux

被選擇的解決方法

Hello guys - I have good news :)

1st - site support confirmed that there is no issue navigating the site on Firefox.

2nd - I found the issue - It was the "Enhanced Tracking Protection" (check attached screenshot) - when it's turned off, the site works fine.

3rd Regarding the issue on Firefox for Android, I had 1 add on installed "ADP" - once removed site is back to normal.

Thank you "cor-el" and "FredMcD" for your replies.

從原來的回覆中察看解決方案 👍 0

所有回覆 (7)

more options

Please provide a public link (no password) that we can check out. No Personal Information Please !


Does this happen when using other web browsers?

more options
more options

Thanks "cor-el" - I will test windows safe-mode with networking and will update you later.


Thanks "FredMcD" - But without login and password you will not have access to the platform, therefor you will not be able to test, Plus, registration is not available at the mean time.


  • please note that the issue persists on Firefox for Android
    • also I have tested 6 web browser other than Firefox, they all work fine
more options

Updates: Issue is not fixed

I am currently in Windows 10 Safe Mode with networking + Firefox troubleshooting mode (safe-mode)


- I'm wondering: Could this issue be related to the website itself ? e.g. maybe they do not fully support Firefox? [[[ note:the site used to work perfectly on the previous Firefox version]]]


    • I will report to the web site support team/developers once we reach a dead end here. However, I'm sure they will ask me to use chrome :'(


Please let me know if there is anything that i could try..

Thanks

由 MikMac 於 修改

more options

MikMac said

I'm wondering: Could this issue be related to the website itself ?

Check with their support.

more options

選擇的解決方法

Hello guys - I have good news :)

1st - site support confirmed that there is no issue navigating the site on Firefox.

2nd - I found the issue - It was the "Enhanced Tracking Protection" (check attached screenshot) - when it's turned off, the site works fine.

3rd Regarding the issue on Firefox for Android, I had 1 add on installed "ADP" - once removed site is back to normal.

Thank you "cor-el" and "FredMcD" for your replies.

more options

That was very good work. Well Done.