搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Refresh deleted everything

  • 2 回覆
  • 1 有這個問題
  • 9 次檢視
  • 最近回覆由 FredMcD

more options

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

Hi! I just did a Firefox refresh to fix the slow browser issue and instead of saving all of my bookmarks and passwords, everything was deleted. I've tried to restore but that is failing as well. How do I get everything back?

所有回覆 (2)

more options

I'm not sure what happened but the problem eventually corrected itself while I was in the process of troubleshooting again.

more options

As long as it's fixed. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.