Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I can't login to mozilla support, can't reset password, not receiving email

  • 4 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 James

more options

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

I can't login to mozilla support (I already have an account) but I receive a login error when entering my login info. I do not receive the email for password reset.

被選擇的解決方法

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

Ok. Apparently Mozilla changes require users to report the above issue (ask the question) to have the servers recognize the user account. I will assume this has solved the issue.

more options

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search Google for my username.

由 skippdiddly 於 修改

more options

skippdiddly said

It would have been nice not to have my question and comment history removed from my profile when the questions were archived. I do not find them unless I search my username.

hi, The reason they are archived is that the are before version 57 All fixes that were able to use before are no longer valid for 57+ Firefox Volunteer Support has no control over these things.

Is there a question or a issue you would like help with ?

more options

選擇的解決方法

Threads are automatically archived (locked) after a set time and not due to any Firefox version being old or such.