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When I close the tab, then login out from account

  • 5 回覆
  • 2 有這個問題
  • 294 次檢視
  • 最近回覆由 FredMcD

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Hello! I close the tab and right away open again. My account is logged out. And I can view all my personal data on my account, but I can not do anything. I can not even login. In order to login, I have to delete the cookies and only then i can login. I'm tired to do that every time. How can I change this? my system is windows and the latest version of firefox "firefox will remember hystory"-check, but it does not work

被選擇的解決方法

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

從原來的回覆中察看解決方案 👍 1

All Replies (5)

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network.

[v57+] Select Privacy. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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FredMcD, thank you. It didnot work for me. I found out virus. I clean my computer with antivirus program. it's because of the virus. I do not know how to remove it. He appears and appears.

Sorry for my bad English.

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選擇的解決方法

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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FredMcD, Thank you!

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Glad to help. Safe Surfing.