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Flash plugin crashes all the time

已張貼

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ?

crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210

It happens every time when i'm on a page with flash content with the message "flash player 20.0 r has stoped working" (not sure on the exact words of the error message because i'm on a french system, but the meaning of the sentence is right). Only the flash plug in crashes, after i click close program firefox is still runing but the flash content on the page is greyed with the error message "flash plug in stopped working". I tried to reset, reinstall firefox, safe mod, disable hardware acceleration and every kind of fix suggested but it doesn't help. These crash appeared today after i installed the software & drivers for my epson printer which i just received so maybe it's linked but that's weird. The problem is that i need that printer to be installed. My OS is windows 7 64, firefox and flash plugin all up to date. Any ideas ? crash report : bp-01b67c6c-2e08-4017-a556-ba0a32160210

額外的系統細節

已安裝的外掛程式

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Facebook Video Calling Plugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Office Authorization plug-in for NPAPI browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Raidcall plugin
  • Shockwave Flash 20.0 r0
  • 5.1.40728.0
  • Unity Player 5.2.0f3
  • VLC media player Web Plugin 2.0.6
  • iTunes Detector Plug-in

應用程式

  • Firefox 44.0.1
  • 使用者代理:Mozilla/5.0 (Windows NT 6.1; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
  • 技術支援網址:https://support.mozilla.org/1/firefox/44.0.1/WINNT/fr/

擴充套件

  • Avast Online Security 10.3.3.13 (wrc@avast.com) (Inactive)
  • Avast SafePrice 10.3.5.13 (sp@avast.com) (Inactive)
  • E-Web Print 1.23.00 (e-webprint@epson.com) (Inactive)

JavaScript

  • incrementalGCEnabled: True

圖形

  • adapterDescription: NVIDIA GeForce GTX 660
  • adapterDescription2:
  • adapterDeviceID: 0x11c0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 28711462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 5-27-2015
  • driverDate2:
  • driverVersion: 9.18.13.5306
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

修改過的偏好設定

其他

  • User JS: 否
  • 輔助功能: 否
cor-el
  • Top 10 Contributor
  • Moderator
17680 個解決方法 159958 個答案

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this:

See also:

You can check for problems with current Shockwave Flash plugin versions and hardware acceleration in Firefox and try this: *make sure you have the latest Flash version:<br>http://www.adobe.com/special/products/flashplayer/fp_distribution3.html *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Windows Vista and later)<br>https://support.mozilla.org/kb/adobe-flash-protected-mode-firefox *disable hardware acceleration in the Flash plugin<br>https://helpx.adobe.com/flash-player/kb/video-playback-issues.html *disable hardware acceleration in Firefox<br />https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration See also: *http://kb.mozillazine.org/Flash#Troubleshooting

提出問題者

I tried everything listed on these links. For the flash hardware acceleration i had to edit the mms.cfg file and add DisableHardwareAcceleration=1 I can't right click a flash box on a page to access the flash settings as it immediately crashes when i open a page with flash content. However It still doesn't help, i hope the mms cfg file trick really applies the deactivation of hardware acceleration. This is insane i had no problem till this morning and right after i installed the printer it dosen't work anymore ...

I tried everything listed on these links. For the flash hardware acceleration i had to edit the mms.cfg file and add DisableHardwareAcceleration=1 I can't right click a flash box on a page to access the flash settings as it immediately crashes when i open a page with flash content. However It still doesn't help, i hope the mms cfg file trick really applies the deactivation of hardware acceleration. This is insane i had no problem till this morning and right after i installed the printer it dosen't work anymore ...