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Why can't I log into my Macys.com account from Firefox? I can do it through Microsoft Edge (but would rather not)

已張貼

I get an error from Firefox when trying to log into my Macys.com account. It says I don't have permissions to log on. However I have no problems logging in through Microsoft Edge. I'd rather not use Edge, but if Firefox is going to be difficult and deny access I guess I'll have to.

I get an error from Firefox when trying to log into my Macys.com account. It says I don't have permissions to log on. However I have no problems logging in through Microsoft Edge. I'd rather not use Edge, but if Firefox is going to be difficult and deny access I guess I'll have to.

被選擇的解決方法

額外的系統細節

已安裝的外掛程式

  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 20.0 r0
  • iTunes Detector Plug-in

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:43.0) Gecko/20100101 Firefox/43.0

更多資訊

FredMcD
  • Top 10 Contributor
4269 個解決方法 59875 個答案

有幫助的回覆

Confirmed. It could be a website problem. I tried several links I found on web search engines. All were blocked.

Confirmed. It could be a website problem. I tried several links I found on web search engines. All were blocked.
FredMcD
  • Top 10 Contributor
4269 個解決方法 59875 個答案

有幫助的回覆

I just tried with firefox in Safe Mode. Same problem. I then tried using Windows Internet Explorer. No problem. https://www.macys.com/account/signin?cm_sp=navigation-_-top_nav-_-signin

I just tried with firefox in Safe Mode. Same problem. I then tried using Windows Internet Explorer. No problem. https://www.macys.com/account/signin?cm_sp=navigation-_-top_nav-_-signin
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 158993 個答案

This could be a cookie issue. There are some redirects that come with a request to set a cookie and it looks that Firefox isn't sending this cookie to the new location. It does work for me in Firefox 44 (currently in release candidate state), so you need to wait until Firefox 44 gets released officially.

This could be a cookie issue. There are some redirects that come with a request to set a cookie and it looks that Firefox isn't sending this cookie to the new location. It does work for me in Firefox 44 (currently in release candidate state), so you need to wait until Firefox 44 gets released officially.
FredMcD
  • Top 10 Contributor
4269 個解決方法 59875 個答案

Thanks for responding, Cor-el. I had cleared cookies and cache, not helpful. Guess the users need to wait or use another browser.

Thanks for responding, Cor-el. I had cleared cookies and cache, not helpful. Guess the users need to wait or use another browser.
FredMcD
  • Top 10 Contributor
4269 個解決方法 59875 個答案

Others have now made the same complaint. Bug report filed; Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306 Please do not comment in bug reports.

Others have now made the same complaint. Bug report filed; Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306 Please do not comment in bug reports.
James
  • Top 25 Contributor
  • Moderator
1602 個解決方法 11336 個答案

FredMcD said

Others have now made the same complaint. Bug report filed; Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306 Please do not comment in bug reports.

Not necessarily a bug with Firefox 43 as 43 has been out since Dec 15 and 43.0.4 update came out on Jan 6. It is only just very recently the Macys issue has been reported about.

Also your bug is more Tech Evangelism.

Also Firefox 42.0 and SeaMonkey 2.39 users get this to and it uses same Gecko as Firefox 42.0 on https://www.macys.com/account/signin

''FredMcD [[#answer-835022|said]]'' <blockquote> Others have now made the same complaint. Bug report filed; Bug 1242306 - Users unable to login to Macy's; Access Denied: You don't have permission https://bugzilla.mozilla.org/show_bug.cgi?id=1242306 Please do not comment in bug reports. </blockquote> Not necessarily a bug with Firefox 43 as 43 has been out since Dec 15 and 43.0.4 update came out on Jan 6. It is only just very recently the Macys issue has been reported about. Also your bug is more Tech Evangelism. Also Firefox 42.0 and SeaMonkey 2.39 users get this to and it uses same Gecko as Firefox 42.0 on https://www.macys.com/account/signin

由 James 於 修改

FredMcD
  • Top 10 Contributor
4269 個解決方法 59875 個答案

Maybe so. But at least the bug team knows about it, and can check it out.

Maybe so. But at least the bug team knows about it, and can check it out.
cor-el
  • Top 10 Contributor
  • Moderator
17578 個解決方法 158993 個答案

選擇的解決方法

You can update to Firefox 44, that should fix this issue.

You can update to Firefox 44, that should fix this issue. * https://support.mozilla.org/kb/update-firefox-latest-version