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Problems with Outlook.com (hotmail) -- Cannot write message.

已張貼

For some reason, when I access my e-mail (Outlook.com/hotmail) I cannot write a message to anyone because there is no text box to write in. The box for the recipient's email address works fine & the box for the subject line also works fine. But, no matter what I do, there is no way to actually write a message. I've tried this with new messages, replying to messages & forwarding messages. None of these work, and the problem only occurs on Firefox (for Mac). This problem does not happen on when using Safari. I noticed the problem after I upgraded to version 39.0. Can anyone help me resolve this? Thanks! Shannon

For some reason, when I access my e-mail (Outlook.com/hotmail) I cannot write a message to anyone because there is no text box to write in. The box for the recipient's email address works fine & the box for the subject line also works fine. But, no matter what I do, there is no way to actually write a message. I've tried this with new messages, replying to messages & forwarding messages. None of these work, and the problem only occurs on Firefox (for Mac). This problem does not happen on when using Safari. I noticed the problem after I upgraded to version 39.0. Can anyone help me resolve this? Thanks! Shannon

額外的系統細節

已安裝的外掛程式

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.11
  • CANON iMAGE GATEWAY MyCamera Download Plugin
  • Catalina Savings Printer Plugin
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Hopster Coupon Printer Plugin for Mac
  • Coupons Inc., Coupon Printer
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • LastPass Plugin
  • LogMeIn remote control components
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RevTrax PrintMyCoupon
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 18.0 r0
  • 5.1.40416.0
  • iPhoto6

應用程式

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:39.0) Gecko/20100101 Firefox/39.0

更多資訊

guigs 1072 個解決方法 11697 個答案

Please contact Microsoft communities about this for further help if these troubleshooting tips do not help:

Please contact Microsoft communities about this for further help if these troubleshooting tips do not help: *[[Websites look wrong or appear differently than they should]]