搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Why have links within email suddenly stopped working in firefox but fine using chrome?

  • 4 回覆
  • 3 有這個問題
  • 16 次檢視
  • 最近回覆由 FredMcD

more options

This morning when I woke up and checked email I could not access a website via clicking a link within an email? Checking email with Chrome works fine and links take you to the correct destination. When I do click the link using firefox this is what loads every time no matter the destination, a black page with this url https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.so9sxCEetKI.O/m=m_i,t/am=PiMewv3f-4NYZ5Bd-kDF_v33u0-Kn31e_9-ZAJK9Avi_2f8D-D14H30xAw/rt=h/d=1/t=zcms/rs=AHGWq9ATOrJi9Q-3DAmu_hQVpXwk2H6b9g

thanks for any help

This morning when I woke up and checked email I could not access a website via clicking a link within an email? Checking email with Chrome works fine and links take you to the correct destination. When I do click the link using firefox this is what loads every time no matter the destination, a black page with this url https://mail.google.com/_/scs/mail-static/_/js/k=gmail.main.en.so9sxCEetKI.O/m=m_i,t/am=PiMewv3f-4NYZ5Bd-kDF_v33u0-Kn31e_9-ZAJK9Avi_2f8D-D14H30xAw/rt=h/d=1/t=zcms/rs=AHGWq9ATOrJi9Q-3DAmu_hQVpXwk2H6b9g thanks for any help

所有回覆 (4)

more options

Also, I just realised if I right click and Open Link In New Whatever, it works an I can access the sites. For some reason even after clearing cashe and all that I still cannot click on a link within the email

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

It works fine in Firefox Safe Mode for some reason

more options

It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac:<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.