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Continually getting unwanted webpages opening, pop up blocker set, how does this keep happening?

  • 1 回覆
  • 6 有這個問題
  • 22 次檢視
  • 最近回覆由 philipp

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Since getting my new computer [windows 7] each time I go online a rash of unwanted webpages continually open. Most are listed as dangerous by my anti-virus program. I have the 'block pop up' setting checked. Why does this continue to happen? Any help appreciated!

Since getting my new computer [windows 7] each time I go online a rash of unwanted webpages continually open. Most are listed as dangerous by my anti-virus program. I have the 'block pop up' setting checked. Why does this continue to happen? Any help appreciated!

被選擇的解決方法

hello happyhorsecare, this sounds like an issue with adware/malware that is already present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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選擇的解決方法

hello happyhorsecare, this sounds like an issue with adware/malware that is already present on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware