Gbogbo Àwọn Ohun Ìgbéjáde Community Forum

Hello,

we have a reproducible issue in Thunderbird when forwarding emails with attachments.

Environment: Windows 11 Professional Thunderbird version 152.0 (The issue also occurred in the previous Thunderbird version) POP3 account Mail provider Strato AVG Business Antivirus installed, but the issue also occurs after testing AVG related settings Issue occurs with different attachment types and sizes, for example PDF and DXF files

Steps to reproduce:

1. Open an email with an attachment. 2. Forward the email using Forward Inline. 3. Add recipient and some text. 4. Save the message as draft. 5. The first save works. 6. Save the same draft again, with or without changing the text.

Actual result: The second save fails with an error message similar to:

“Your message cannot be saved as a draft. There was an error attaching [filename]. Please check if you have sufficient access rights to the file.”

Expected result: The draft should save repeatedly without an attachment error.

Important observations: The problem occurs with all tested attachments, not only one specific file. The file size does not seem to be the cause. The issue also occurred with a small DXF attachment of about 355 KB. The issue also occurs in Thunderbird Troubleshoot Mode. The issue still occurred after creating a new Thunderbird POP3 profile and downloading the remaining emails again from the Strato POP3 mailbox. Changing the draft folder did not solve the issue. Removing temporary Drafts files and rebuilding the Drafts index did not solve the issue. The issue originally appeared to be related to AVG, but later tests showed that AVG is not the main cause. If the automatically inherited attachment is removed from the forwarded message and then manually dragged again from the original email into the draft, the draft can be saved without problems. Changing forwarding mode from Forward Inline to Forward as Attachment solves the issue.

Conclusion: This looks like a Thunderbird issue with automatically inherited attachments in inline forwarded messages. The first draft save works, but on the second save Thunderbird seems unable to reprocess or resolve the inherited attachment and shows a misleading access rights error.

We would appreciate any advice on how to further troubleshoot or resolve this issue. If this is a known bug, we would also be grateful for any information regarding a planned fix or available workaround. We are happy to provide additional information, screenshots or perform further tests if needed.

There are two pdf files attached to an email I received. When selecting view all and then save all, one file gets saved with the name of the other file, and a zero byte file is created with correct name. The other file is not saved. This erroneous behaviour is repeatable.

I am looking for a way to disable the attachment preview pop-up for incoming emails. Almost all attachments I receive are PDFs and it doesn't work with them, only showing a black screen. Further, the popups cause my auto-hide taskbar to keep unhiding and getting in the way of my work.

When I recieve email with inline images all are shown as attachment at the end. These are personal photos usually send in an email generated on a cell phone, but the same happens when coming from a PC running t-bird as well. All are Win 11 and the O/S and TBird are all updated regularly. Changing "View Messaage Body As " HTML original, HTML simple, or TEXT, only changes the size of the placeholder. The configuation is pretty much as provided by the setup program. I assume this is a simple setup step I am missing as it is the same on two PCs that are WIN 11 and one that is UBUNTU.

Hello,

When I forward message with some attachments, new windows opens, with e-mail and attachments, and I can open and review them. If I edit (or not) that message, for no more than couple minutes, I can send it without problems.

But if I left windows open for some time (let say more than 10 minutest, but I not figured out exact amount), I can't view attachments. If I double-click on icons, nothing happens. If I try to send that message, I get message about missing file.

I've noticed, that after opening new window with forwarded message, attachments are copied to %TEMP% folder as nsmail.pdf (or jpg or something). After some time (10 or more minutes as mentioned before) these files disappear, and then problem begins.

The same problem occurs with MAPI generated message with attachment.

Problem tested at two PCs, one PC with 32bit viersion of TB and IMAP, and another with 64bit and POP.

When I forward email chains containing more than one email, the attachments will not appear for the recipient.

Once when forwarding the same chain a second time, the attachments did then show up.

Most file attachments I receive open the correct program by file type. that does not happen for docx. Can I establish that default? If not, I have to save to tile system which will correctly handle the connection, but is not a desirable workflow.

Hi Team,

Regarding replying previous email, I have tried several time to attach files or photos, but the app will be closed automatically. Do I need to do any settings for it?

However, for creating new email, there is no problem for attaching files.

Best regards, Tomas

I had received an important email that had 6 attachments. I was able to open them yesterday, but today the link to them at the bottom of the email is missing, so there is no trace of the attachments. Is there any way to recover them? I tried clicking on the inbox folder/ properties & then repair folder, but it didn't help.Thanks

Hello, in my version of Thunderbird (140.11.1esr (64-bit)) on Windows, attachments appear at the bottom of the message. However, I would like the attachment bar to appear at the top of the email: how can I do this?

Kind regards, Inès

I have a client who has been using Thunderbird for years - in the last couple of weeks when doing his normal scan to email he is suddenly getting this error message, after filling in the email details and clicking send

"Sending of the message failed - there was an error attaching xyz.PDF. Please check that you have access to the file"

Process is... 1. do a Scan to Email via the Brother printer console panel 2. Scan completes and opens the TB new email message - File saves into the default folder \pictures\cc4\email 3. Fill in the recipient, subject and message body 4. Click send message in TB 5. Error above is presented

I can open the the attachment within Thunderbird to check it and it opens just fine - the scanned file is actually there... But click the send button and that error is presented.

I can fix it by removing the attachment and reattaching manually from the email folder where scan is saved.

When I try it myself (remote support), either via the brother CC4 app or getting client to trigger the scan to email, it often works, but invariably he calls back after his next scan to email and it is broken again...

Scans were saving to a Onedrive folder originally, moved the save location back to the standard user/pictures/cc4 folder assuming Onedrive may have been interfering, but it is still behaving the same.

Anyone have any clues what might be going on here? The brother software seems to be doing what it is supposed to. I have reinstalled both the Brother software and Thunderbird with no change... Windows updates maybe?

In the interim I have him doing scan to file and attaching manually, but would be nice to get this sorted for him...

its an Acer laptop running Windows 11 pro 25H2, TB version was 150.0.2 originally but still doing the same on the latest 151.0 that I installed two days ago

Thanks for reading... any help appreciated

The attachment icon is missing from the message display pane in incoming emails in Thunderbird. Before it was always displayed at the bottom of the window. I have 'Display Attachments Inline' checked and I also repaired the Inbox folder but still no icon visible. I am using the latest version of Mozilla Thunderbird 151.0.

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. To my surprise the old files (from last week) got a new timestamp. The date is today and the time is a couple of minutes after midnight. Any idea how this is possible? PS. I'm using Thunderbird on an Ubuntu machine.

With 03.04.2026 they began to notice that the attached emails in eml format (the attached emails have attached documents, mostly pdf) sent from yandex mail stopped opening. Everything used to open well. Eml also does not save to disk. If you send the same files via Gmail, everything opens. Program version 150.0.1

Does Thunderbird use an internal PDF print driver? I can't print PDF attachments in color from an email. I've checked my print settings but Thunderbird only prints black. If I save the PDF file and then double click it, Adobe comes up and prints it full color. I'd appreciate it if it can brought to soneones attention.

Thank you.

I've noticed that if I attach a file to an outgoing message then use ctrl+enter to send the message, Thunderbird also opens the attachment. How can I prevent it from doing the latter?

Bei manchen PDF Dateien 2,7 MB bekomme ich die Fehlermeldung Datei beschädigt. im Originalpostfach ( t- online ) Zugang über Internet ist der Anhang ok. Wenn ich die Datei vom Server direkt ( z.B. t-online nochmals an meine E- Mail Adresse sende und dann über mein Thunderbirth Mailprogramm öffne, ist die Datei ok. Der selbe Effekt tritt auch auf meinem Lapptop mit Linux Betriebssystem auf. Was kann die Ursache sein?

I can't open an email attachment with last part rs6.net. This is a reliable email with important information I need for a church conference.

I tried to send something and Thunderbird blocked it with yellow box on the bottom i could not d find out where or how to remove or unblock t and i also get it in Drafts too but how do i remove in Thunderbird please tell me where and how to unblock attachment remove the yellow box to unlock something please

something about remote content  i think