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When we moved, our internet service provider did not provide service at the new address. As a result, they killed my IMAP email account I had for more than 20 years. There is a Thunderbird profile folder located in Users\name\AppData\Roaming\Thunderbird\Profiles\********.default-esr\ImapMail\. It is 49GB in size. How do I get Thunderbird to access this folder and these emails? Do I rename it and/or move it to a different location? Please help. Thanks.

Hi. I am trying to set up thunderbird on a new travel computer using gmail accounts. I enter the username and password and press done and it brings me to a screen saying thunderbird wants to access your google account, telling me to press allow. But there is no allow button to push (see screen info below). I have changed my accessibility settings to see the full screen but there is still nothing. I can't do this without an allow button. Help!

Mozilla Thunderbird Email wants to access your Google Account undefined joanneschneider77@gmail.com This will allow Mozilla Thunderbird Email to: More info Read, compose, send, and permanently delete all your email from Gmail Click for more information More info See, edit, download, and permanently delete your contacts Click for more information More info See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

Why is it that sometimes I cannot use edit > paste as quotation. Sometimes I can then simply paste the text but sometimes not. I can't paste at all, that is. If I can't paste at all, but I paste into Notepad, then I can copy that plain text into TBird and it shows up. Different format but I don't really care about that.

This has been going on for years thru many TBird versions. And I cannot see any pattern in when pasting or pasting-as-quotation fails. It seems completely random.

Is there anything I can do to fix the problem? or better troubleshoot?

Thanks, Jeanne (Windows 11, TBird ver. 128.7.1esr (32-bit))

After a major disk failure I had to import a profile from backup. So I now have my default (live) profile and the old (imported) profile. I moved the old messages into the default (live) profile. My live Inbox now has 8000 unread messages. After I mark these as Read no messages are displayed under any folder.

Using https://support.mozilla.org/bm/questions/1281467 to reset everything the I can see things again but as expected I still have 8000 unread messages.

Including other folders I have over 15K of Unread message after resert

Any ideas how to fix ?

Cheers

So, all of a sudden my incoming emails went directly to the "Junk" folder for no apparent reason. When I go to the Junk folder to view my emails, they don't show up in the right viewing column.

And when I try to send them back to my "Inbox," they don't go there and I have no idea where they go. I can't see them anywhere. I've checked my outgoing settings and they're where they are supposed to be....as well as my incoming server settings. They are where they should be. I use Comcast, and have checked with them, and those settings are correct

So at this point I have no idea what to do, and obviously need help from someone much more knowledgeable then me! Hopefully I've explained the issue clearly, and have made it easier for those of you out there. I'm not a computer dummy....but this has be quite baffled, as it came on suddenly, and had weird characteristics.

Thanks to all,

Michael...

Good morning, TB is not doing good at all. Lots of problems with messages being erased, folders not opening.

I have a sent.sdb folder in my TB mail profile which does not show up when I open TB. This is extremely annoying. What should I do? Thanks.

"Open message in conversation" is no longer listed when I right click on an e-mail.

So I started investigating. Rebuilding the Global Database was suggested as a solution. So I deleted the "global-messages-db.sqlite" file (66MB), and started TB again.

Now the database starts rebuilding. I follow the status in the Activity Manager. It's stuck at: "Indexing messages Determining which messages to index in Inbox/+ 2023/+ Pantoon/+ Algemeen - Yannig.eu"

So I backup this folder "Algemeen", delete it from TB, and restart TB. Now the Indexer is stuck at the next folder. I once again backup, delete and restart. Now the indexer is stuck at the next folder in the list, and so on.

Any advice on how to break this cycle and get TB do index succesfully?

Hello everybody, Lately I am getting this frustrating message, from time to time, while replying to an ongoing thread. Some times the issue is solved by removing images or links from the original recipient's signature (further down in the thread). Some other times though, I keep trying to find out what is the problem, deleting different parts of the previous emails on the thread, without any luck! Then I have to make my reply as a new separate message, which is just bad! This does not happen very often, and many times I happens only to one out of many of my replies in the same thread! Which really baffles me. Is this a bug?

Could somebody help me understand why this is happening? Is there a quick way to spot what and where exactly is the problem with my new email, so that I can remove or change the specific part and do my job?

Below you can see the error message I get: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Message detected as spam. [1747131339-578517].. Please check the message and try again."

Thank you all in advance

Dear Customer Support

I am writing to ask about Thunderbird.

Creation of "global-messages-db.sqlite" is not completed After reinstalling it, it doesn't seem to be created properly. Before the reinstallation, it was a 3GB file. The file is created up to about 10MB, but it doesn't progress any further than that. Is there a way to solve this problem?

Thank you, Akira

Since more than a week I encounter problems in sending emails (receiving emails works fine). I always get following message: "connecting to Outgoing server (SMTP) smtp.gmail.com failed". So i finally uninstalled Thunderbird, and re-installed it this morning. But the issue remains. Windows 11 Thunderbird version 128.9.2esr (64 bit) outgoing server settings: server name: smtp.gmail.com, port 465, Authentication method: OAuth2, Connection security: SSL/TLS.

From what i gather, i dont seem to be the only one who is experiencing these problems recently. Please help?

All my emails in the inbox are not showing except for today's emails. At the top of the thunderbird email program is a search box. I searched for a couple emails I remembered the names of and showed me a few from last year. I am hoping they are all still on the server. How do I recover them and return them all back to the inbox?

When I allowed the last update on Thunderbird, it removed all of my incoming emails. I cannot get email through Thunderbird. Secondly, in the settings for deleted emails, it puts them back into all of my files. NOT GOOD! Why can't I have my emails show up in my inbox?

Right now Thunderbird is taking all my deleted Comcast email and undeleting it. It's doing it for every folder and going back to 2008. This happened about a year ago o a gmail account. I hope it doesn't hop over to gmail when it's done with Comcast. This is TERRIBLE! Did a setting change with the last update? What can I do other than manually go through thousands of emails and re-delete?

Hey...I'm running High Sierra OS on an older Mac. Thunderbird 115.18. Sometimes I need to search older emails. I have a lot of old sent messages stored locally on my computer.

When I run a global search using the handy search box, it's very hit or miss whether the emails I'm looking for will show up in the results. If I use shift>command>F however, all the results show up, no problem.

All my folders/subfolder are checked to allow the global search, and I have run the "repair" feature on pretty much all of them.

Most of my older sent folders were migrated over from Mac Mail. Global search works on those folders just fine. But new folders that were created IN Thunderbird, where I am downloading slightly more current sent emails do not show in global search results (but do show in the shift>command>F searches).

Anyone know why "global search" cannot function as well as the alternative search function?

I'm stumped. Would love to use global search because the search bar is right there and it's one less step. But if it won't work...sigh...

I have gone to windows and set the mailto up as Thunderbird being the default app. I have placed the shortcut in Thunderbird in %appdata% for the user.

If Thunderbird isn't open, and I right click on a file on my desktop, send to - Thunderbird, it will open Thunderbird, but it will not begin a new email and attach the file to the email.

Is there another setting I need to do to get the right click - send to working?

Hello, My TB account is setup properly and I am getting mails from my gmail account. But when I compose mail on my TB account I am not prompted for any address completion while composing the e-mail. On Thunderbird and my web gmail there are many e-mail ids in the inbox.

How do I make TB so that it prompts me with these e-mail ids which are in Inbox when I compose mail?

Any help will be apprecated. Thank you, Deepak

Cannot remove chat account from account settings

I opened a console and it reported error below

Uncaught TypeError: currentAccount is null

   onRemoveAccount chrome://messenger/content/AccountManager.js:894
   oncommand chrome://messenger/content/am-im.xhtml:1

AccountManager.js:894:18

There are 2 questions in the Q&A section without any reply. I have no idea what has transpired since this morning when the dates were perfect. I went out for about 3 hours and on return the clock is showing a 12-hour clock without am or pm. So searching by date and time is a laborious process. I cannot find anything in settings relating to 12 or 24. What am i missing? Thanks