email text suddenly erases while typing an email

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the … (kàsi)

The following happens from time to time and when it is a detailed email the result is annoying. I do not type expertly and I am sure this handicap is the source of the problem.

While typing an email text I will hit some key, or most likely inadvertent combination of keys, and the entire text I have typed is erased.

What combination of keys causes this problem, if that indeed is the source? Any way to permanently prevent by disabling something or another?

Asked by HolstonWoods 10 àwọn wákàtí sẹ́hìn

Last reply by HolstonWoods 11 àwọn ìṣẹjú ṣẹ́hìn

"Get all new messaages" not working

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2… (kàsi)

I've installd TB and connected it to my Gmail account. it started downloading the messages about 300 at a time. It reached 46k messages. Now it would only download 1 or 2 messages at atime... every time I click Get all new messages and it only got to april 2023... so it still has about 10k messages to download... Thank you for any sugestions!

Asked by Roxana Cleja 6 àwọn wákàtí sẹ́hìn

Last reply by Roxana Cleja 5 àwọn wákàtí sẹ́hìn

Templates open with only blank text area

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder … (kàsi)

When i go to the Templates folder and click on one of the templates, it opens with the Address filled out correctly, but the Text Area is blank. i've Repaired the folder - does not fix it. i've Restarted TB - does not fix it.

If i select the Sent folder and select the message that was sent yesterday and created with the Template that was in the Template folder, it opens correctly - with the addresses and with the correct text. If i edit that msg and save it as a Template, i am able to go to the Template folder and select the newly created Template and it opens correctly. At the same time, ALL of the saved Templates now become available - ??!!!¡¡¡

Have a beautiful afternoon and be happy! And, as always, thank you for your wonderful program and helping with this Forum!  :)

Asked by fred 7 àwọn wákàtí sẹ́hìn

Password requested when Thunderbird is opened

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A rece… (kàsi)

I have been using TB on OS for years and have 4 email accounts set up - 3 IMAP mail servers and 1 POP mail server. I am using TB 115.3.2(64bit) on a mac OS 14.6.1. A recent power outage caused my mac to shutdown and since then, whenever I start TB, I am asked to enter a password for the POP account. I cannot figure out what password is required here. I have entered every password I can find for the POP account but none are accepted. At one stage I was asked if I wanted to reset the password and I entered a new password and selected to have the Password Manager remember it. This seemed to be successful but next time I opened TB, I was asked to enter the password again. How can I find out which password is required here? How can I store it so that it is remembered? I can login in to the POP mail server via a web page using the password I have for the POP account but this password is not accepted by TB.

Asked by hunterbr 21 àwọn wákàtí sẹ́hìn

Repeat notifications

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but t… (kàsi)

First let me thank you for a great app.. I have an issue I have been uable to resolve. When I get a new email message I receive the sound notification as it should, but then I continuously get additional sound notifications about every five minutes or so for the same email. This happens if I have not opened the new email but just have the app minumized and running in the background. The settings are pretty straight forward and I have looked at those several times. Perhaps I am missing something in the notification settings. Is there a way to stop receiveing the multiple sound notifications for the same email. Thank you for your assistance, Marty

Asked by ovation8 1 ọjọ́ tó kọjá

Last reply by ovation8 22 àwọn wákàtí sẹ́hìn

Messages disappear when moved

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archi… (kàsi)

Running Thunderbird 128.2.0esr (64 bit) and whenever I move an e-mail from the inbox to an archive folder, it disappears from the inbox but does not reappear in the archive folder. Just started doing it today 9/12/24.

Asked by tfrink1 23 àwọn wákàtí sẹ́hìn

Can't Update mailing list or create new mailing list

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains uncha… (kàsi)

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

Asked by alex372 2 àwọn ọjọ́ tó kọjá

Last reply by alex372 1 ọjọ́ tó kọjá

Emails are gone and no new ones coming in

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to… (kàsi)

Thunderbird suddenly quit receiving emails although my Mac alerts that one came in, but it's not there. Also it has deleted thousands of emails. I just don't know what to do. I have tried a few things from the internet to no avail. please help.

Asked by mainlineproductions 1 ọjọ́ tó kọjá

file detach with mail sort by date=decending causes selected message to change and move up vs staying on the same message

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there i… (kàsi)

Thunderbird V115.13.0 (64-bit) With mail sorted by date = descending & unsorted (my preferred setting so newer messages are at the top of the table list) When there is an email with a file that I detach and save then selected/highlighted message in the inbox moves "up" to a newer message vs staying with the same message

With mail sorted by date = descending then when I detach a file the highlighting remain correct on the same selected message

Very annoying as I keep having to select/move down the message

Asked by tpollard1 1 ọjọ́ tó kọjá

Thunderbird 128.2.0esr (64-bit) Problem opening past emails

As a Thunderbird user and supporter, I have never had this current problem. I have two PC's this one running windows 11 version 128.2.0 (64 bit)and the other running Lin… (kàsi)

As a Thunderbird user and supporter, I have never had this current problem. I have two PC's this one running windows 11 version 128.2.0 (64 bit)and the other running Linux Mint. However the version on Linux is 115.13.0 (64 bit), and does not have the issue. Both pc's have one add-on for google email, calendar, and contacts. to stay in sync. In trouble shooting I have disabled the extension's.

Before the update to 128.2.0 I could scroll back a month and open any email coming to me. However in this version I can only go back 6 days of messages. The 7th day and older will not open. On my Linux Mint system with 115.13.0, I can go back years and open any message.

Is there a new setting that changed all this? I was under the impression all messages were saved to my local drive and not pulled off the Google server. 73's Ed

Asked by Ed Terry 1 ọjọ́ tó kọjá

Last reply by Ed Terry 1 ọjọ́ tó kọjá

Some archived messages missing after updates

Thunderbird and Windows 11 both updated yesterday or today. In several archive folders, messages since about a year ago are now missing. Is there a way to restore to th… (kàsi)

Thunderbird and Windows 11 both updated yesterday or today. In several archive folders, messages since about a year ago are now missing. Is there a way to restore to the folder contents as of about 24-48 hours ago? Inbox, Deleted, etc do not seem to be affected.

Asked by platinum198 1 ọjọ́ tó kọjá

Nebula new tiles are too wide

My Thunderbird just upgraded to v128.2esr Nebula I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of hei… (kàsi)

My Thunderbird just upgraded to v128.2esr Nebula

I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of height, and now they are 3 lines.

As I understand, the 3rd lines is only used to display "X replies", but I use the "Unthreaded" sort option, so the 3rd line is always empty for me, and takes more space for nothing.

As you know, vertical screen estate is limited with our 16:9 screen, so please give us an option to reduce the cards view vertical size (or have it automatically remove that 3rd line in Unthreaded view)

thanks

Asked by Wizou 2 àwọn ọjọ́ tó kọjá

Last reply by Wizou 2 àwọn ọjọ́ tó kọjá

Delete and readd an email to Thunderbird

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and… (kàsi)

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and data accumulated it that email group. I have 2 email groups affected by this change. Thank you for your help. Del

Asked by Del 2 àwọn ọjọ́ tó kọjá

Moving messages from my main account to a sub folder, runs slowly at the end.

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a … (kàsi)

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a few minutes later. When I tried to move over one thousand messages at one time, I let it run overnight, some messages moved, some only moved a date header of some earlier time (all the same time) and all messages were left intact in the original directory. After moving the messages a few at a time, I had to manually delete the duplicate messages in the sub folder. What is the maximum number of messages Thunderbird will move at one time.

Asked by glennmaillist 6 àwọn ọjọ́ tó kọjá

Last reply by glennmaillist 2 àwọn ọjọ́ tó kọjá

Import (or transfer) custom dictionary from older T-bird.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary. I still have the old version on mu computer, how can I either export from t… (kàsi)

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

Asked by Cool Javelin 2 àwọn ọjọ́ tó kọjá

Last reply by Cool Javelin 2 àwọn ọjọ́ tó kọjá

wrong filter is being applied to incoming mail

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that… (kàsi)

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

Asked by danbecker75 2 àwọn ọjọ́ tó kọjá

Last reply by danbecker75 2 àwọn ọjọ́ tó kọjá

Retrieval dates only show 2023 and earlier. It does not allow for 2024 emails

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retri… (kàsi)

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Asked by Carol Warner 2 àwọn ọjọ́ tó kọjá

Move emails to new folder

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these a… (kàsi)

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these appear to work and I get no error messages, however, the files stay in my inbox and the new folder remains empty.

Thanks in advance for any help, Jim

Asked by jbfly111 2 àwọn ọjọ́ tó kọjá