Unable to receive emails on this device.

Am having a problem with my quota reaching max in Optus webmail and in the process of attempting to sort this under directio from Optus I am now not able to receive of se… (kàsi)

Am having a problem with my quota reaching max in Optus webmail and in the process of attempting to sort this under directio from Optus I am now not able to receive of send email on this device. A second device that I have set up is thankfully working. If I uninstall and reinstall will I lose my contacts list?

Asked by Music1492maN 55 àwọn ìṣẹjú ṣẹ́hìn

Creating Thunderbird folders also creates them in Earthlink Webmail

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages a… (kàsi)

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages also transfer to the new Webmail folder. Worse, the messages in the new folder disappear from Thunderbird. The net result is my Earthlink Webmail account is bulging and my Thunderbird messages are impermanent.

Asked by MSHDFred 1 wákàtí sẹ́hìn

Microsoft stopping support for Thunderbird on Sept 16, 2024

I received the following email from Microsoft. Is this a scam or is it for real? If real, how do I continue to access my email through Thunderbird? "Immediate Action Re… (kàsi)

I received the following email from Microsoft. Is this a scam or is it for real? If real, how do I continue to access my email through Thunderbird?

"Immediate Action Required: Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods."

I am not very computer savvy, so any help would be appreciated. Jo

Asked by bowslide 1 wákàtí sẹ́hìn

back up emails

hi .. my computer had been slow especially using mozilla thunderbird email, a friend had tried setting up another email account but has lost almost all of my emails in t… (kàsi)

hi .. my computer had been slow especially using mozilla thunderbird email, a friend had tried setting up another email account but has lost almost all of my emails in the export, do you have anyway of retrieving these - am most concerned about historical emails I had in folders would appreciate any assistance you can provide, thanks Chris Richardson

Asked by Chris Richardson, Chris 4 àwọn wákàtí sẹ́hìn

Can't receive incoming email

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC.… (kàsi)

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC. I get the little Tbird icon telling me I've got a new email, but it does not show up in my inbox, or in any other Tbird folder. I get them only on my iPhone and iPad. No problem with my internet provider, Spectrum. The app shows that I'm on v. 115.10.1. It also showed that an update is available, v. 115.15.0. I went through the update process, including restarting my computer, and when I checked it still showed that I was actually still on v. 115.10.1, so the update apparently didn't actually install. I have no clue what's going on or how to attempt to fix it. Like I said, all is well with my wife's Tbird messages. She continues to get new messages. I can send an email from my section to hers, and it goes to her inbox just fine. Cannot send to me from hers though. If anyone can help I would be very appreciative. Thanks Stewart Wolfson

Asked by swolfson001 5 àwọn wákàtí sẹ́hìn

cannot access emails after moving them....

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The … (kàsi)

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The target folder populated with hundreds of inaccessible messages all bearing the date of the transfer rather than the actual message dates (and it represents four years of messages in that folder, properties shows that there are 2424 messages. I tried "repairing" the folder but that did not make those messages accessible.

Asked by landesroger 6 àwọn wákàtí sẹ́hìn

Cannot create lists in Tbird anymore

Don't know what happened, but there is no longer an option to create a list. instructions: Address book > File > New > Mailing list Note in the image that "mai… (kàsi)

Don't know what happened, but there is no longer an option to create a list. instructions: Address book > File > New > Mailing list

Note in the image that "mailing list" does not exist. help!

Asked by storyseen 9 àwọn wákàtí sẹ́hìn

Last reply by storyseen 7 àwọn wákàtí sẹ́hìn

Signature missing in Thunderbird version 128.2.0esr

My Thunderbird version just got upgraded and my previous configuration that properly applied a signature file is no longer working. To try and fix this I unchecked the op… (kàsi)

My Thunderbird version just got upgraded and my previous configuration that properly applied a signature file is no longer working. To try and fix this I unchecked the option for signature and then added it back and selected the correct signature file. Can someone please verify if there is an issue now with files with a ".html" extension? This worked fine before this upgrade.

Asked by Michael Morris 7 àwọn wákàtí sẹ́hìn

Intermittent Gobbledygook in Inbox

Help please. Suddenly for reasons that I do not understand I will receive a message like this one below I do use both an iPhone & iPad and have done for years but thi… (kàsi)

Help please. Suddenly for reasons that I do not understand I will receive a message like this one below I do use both an iPhone & iPad and have done for years but this sort of message will turn up out of the blue! Tomorrow my mail will probably have returned to normal I am using version 128.2.0esr (64-bit) on a Windows 11 PC. Any thoughts will be much appreciated. Many thanks Derek

--Apple-Mail-E5A422E2-6AD2-460D-B881-42839C6E1AF5 Content-Type: text/html; charset=us-ascii Content-Transfer-Encoding: 7bit

<meta http-equiv="content-type" content="text/html; charset=us-ascii">



Sent from my iPhone
--Apple-Mail-E5A422E2-6AD2-460D-B881-42839C6E1AF5--

--Apple-Mail-73463E25-E922-413D-B4EB-924BD0BD9605--

Asked by derek85 8 àwọn wákàtí sẹ́hìn

Sub-folders at capacity

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the … (kàsi)

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the trash folder.

I have plenty of disk space, so asking if T-bird has internal limits? I've always kept many messages, so any limitation is disconcerting. I can make more sub-folders, but maybe there's a limit on that as well?

Should I be saving messages in the Archive/Local folders?

Is there a section here for suggestions? I'd like to have an option to have just one Trash folders for all accounts. I'd also like to suggest a shortcut icon to go to next message, since the mouse is already in my hand.

Asked by Kami Scott 9 àwọn wákàtí sẹ́hìn

Last reply by Kami Scott 8 àwọn wákàtí sẹ́hìn

Clicking an email link on a webpage doesn't open Thunderbird

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my d… (kàsi)

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

Asked by Kim 1 ọjọ́ tó kọjá

Last reply by Kim 9 àwọn wákàtí sẹ́hìn

Opening message on Thunderbird gets the same message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28--

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMA… (kàsi)

Opening a message in Thunderbird i get this instead of the contents of the message --Apple-Mail-8B93079C-6931-440C-A880-44533077DD28-- The message comes in clearly in GMAIL. Why is this happening.

Asked by Dennis Knelsen 11 àwọn wákàtí sẹ́hìn

Last reply by Dennis Knelsen 9 àwọn wákàtí sẹ́hìn

Tags pane folders in 115.15 broken after downgrade

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloade… (kàsi)

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?

Asked by Karin Lagesen 10 àwọn wákàtí sẹ́hìn

Sending automatic reply "out of office"

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be unde… (kàsi)

Hi, I have a problem, when i set outomatic reply on my account email has send, but with wrong encoding. I 'm writting mail in czech language, so you probably wont be understanding. In the picture is a screen of mail, that was automatic sent, please help me, what i should to change in settings.

Asked by Šimon Durák 4 àwọn ọjọ́ tó kọjá

Last reply by Šimon Durák 11 àwọn wákàtí sẹ́hìn

"Unable to write the email to the mailbox...."

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you ha… (kàsi)

On 9/10/24, I tried to download my email and got the message: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." To my knowledge, nothing had changed on my Win 10 computer, so why this is suddenly showing up is unclear. I have 555 GB of free space on my C: drive, so space isn't an issue. I don't know why the permissions would have changed.

I checked the TB help and found that there was an update, so I installed that. I checked for updates a second time and found another one which I applied too. TB is now at "128.2.0esr (32-bit)" according to Help > About.

I tried restarting TB in troubleshooting mode, but that didn't help. Can someone suggest a way out of this?

Thanks in advance.

Asked by Greg 12 àwọn wákàtí sẹ́hìn

Thunderbird New Mail 'red dot' in Windows notification area does not clear using unified inbox.

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro. Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot pr… (kàsi)

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro.

Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot properly pops up in the Notification area per the attached screenshot, and the Inbox title in the Windows tray also shows the correct number of new messages. Reading or deleting these messages will either reduce the boldface entry or remove the message from the message pane, but the red dot notification icon and new message count persists. The only way to clear these seems to be to expand the Unified Inbox to show all email accounts, and then simply click sequentially on the account names until the notification drops from the Windows tray. Is this a bug or normal operation?

Asked by Electrojim 12 àwọn wákàtí sẹ́hìn

Multiple Selected EMails Showing Aggregate Summary in Preview Pane - Need True Preview Instead

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message… (kàsi)

When I use Shift-ArrowKeys (or Shift-MouseClicks) to select multiple messages, as soon as I select the second message in the group, the Preview Pane switches from message preview mode, to some kind of an "aggregate text-only few-lines-of-peek" mode (don't know how better to describe it).

In this mode, it shows a few text-only lines of each message in the selection, which is usually of no value whatsoever because most eMails are HTM and the text shown is meaningless. I can't see the whole eMail as I select them in a group (usually to delete the group).

(I've attached a screen shot to show what I mean)

I want Thunderbird to stop doing that, and just show me a true preview of each message as I select it for addition to the selection group, so that I can read it and be sure I want it in the group, just like it does when I select a single message instead of multiple ones.

Can I get Thunderbird to show me the correct and full preview somehow?

Asked by Bill Rebey 2 àwọn ọjọ́ tó kọjá

Last reply by Bill Rebey 14 àwọn wákàtí sẹ́hìn

Subscribe to internally available Atom feed

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid f… (kàsi)

We have an internal GitLab server at work and I would like to subscribe to one of the atom feed. When adding the URL to Thunderbird, I get "The Feed URL is not a valid feed."

Of course, sending this internal URL to the feed validation service does not work. If I validate the feed content manually, it is indeed valid.

Is there a way to subscribe to an internal, non-public feed?

Asked by Bruno G. 14 àwọn wákàtí sẹ́hìn