Are missing emails recoverable?

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalli… (kàsi)

I was not receiving emails from a Comcast.net email account. I called Best Buy and they used remote access to fix the problem. That fix included deleting and reinstalling the email account. After hanging up with their tech, I notices that dozens of folders and thousands of emails from the last 12 years were gone. I called the Geek Squad back and they could not solve the problem. Are the missing emails still on my computer somewhere? If not, can Comcast recover them? Please help!

Open 2

New Account Setup Hub does not work with @live.de (Outlook) Mail

Hi I wanted to add my @live.de (Outlook) email account in Thunderbird. I entered the email and got redirected to Microsoft oauth, which I granted. After some loading I wa… (kàsi)

Hi I wanted to add my @live.de (Outlook) email account in Thunderbird. I entered the email and got redirected to Microsoft oauth, which I granted. After some loading I was presented a screen, where I should enter my password and username (again). After doing so I see a "Exchange auth error". I guess this means I somehow got in the exchange funnel, which is not fitting for my private outlook account. I was left in this state with back bringing me to the first view (before oauth) and continue gives me the error.

I could solve this problem by disabling the new account setup hub and setting it up using the old one.

If this experimental feature is enabled by default, you need a "something is not working please take me to the old version" button in the footer. I did not find any ways to report this bug, so I hope here is the right place.

Open

create new folders in Thunderbird

I have just reinstalled T/B (3-4 times now). Scanned barcode from notebook. Installed ok. This mobile T/B DOES NOT give me any option to add folders. Only: inbox, outbox… (kàsi)

I have just reinstalled T/B (3-4 times now). Scanned barcode from notebook. Installed ok. This mobile T/B DOES NOT give me any option to add folders. Only: inbox, outbox, drafts, sent, deleted. I at least want (1) extra folder to store messages. How do I achieve this? Thanks My laptop T/B works well (on Ubuntu)

Open 2 30

Duplicated emails in unified folder

New emails to some accounts appear as duplicates in the unified folder. I suspected it may be connected to the fact I use "All Mail" as the archive folder for a Gmail ac… (kàsi)

New emails to some accounts appear as duplicates in the unified folder. I suspected it may be connected to the fact I use "All Mail" as the archive folder for a Gmail account, but now the problem is happening with a Proton account as well. When I restart Thunderbird, or deactivate and reactivate the Unified folders view, they no longer appear as duplicates.

I am using Thunderbird 149.0.2 on Windows 11. The issue started a few weeks ago. Any help would be much appreciated!

Open 1 33