Zonke iiMveliso Community Forum

Pop up notification for an outdated profile/version of firefox when firefox was closed which made the game tab out and I couldn't move until I was able to tab back in. How do I get rid of this and keep my current profile and get it up to date so that I can use the same profile?

I am trying to switch from the ESR channel to the release channel. I have Thunderbird 143.13.0esr and am trying to upgrade to 153 (not ESR). When I upgraded, Thunderbird could no longer find the inbox for my primary email and I had to restore both Thunderbird 143.13.0esr and my email library from my Time Machine backup.

I am seeking advice on how to do some cleanup of an inbox anomaly so that I can install 153 without losing my inbox.

Details follow:

My primary email account has had an oddity in Thunderbird for years in which I have two inboxes: an active one with lots of email messages as well as subfolders, and an inactive one which is empty and no subfolders. I have tried deleting the inactive one by selecting it in the sidebar and choosing File, Delete folder, but that command is gray.

By poking around in my Library, Thunderbird, my profile, Mail, my pop account of interest, I discovered the inactive inbox is named Inbox and has only two files, "Inbox" and "Inbox.msf". The active inbox is named "Inbox prev" and has these files: "Inbox prev", "Inbox prev.msf", and a folder "Inbox prev.sbd" which has a bunch of files and more subfolders. All of my four email accounts have multiple folders and subfolders, but I was able to identify both my primary email account and my active inbox from various folder names that were unique to that account and inbox.

Today I followed the following procedure:

1. Quit Thunderbird (and all other apps) 2. Force a Time Machine backup 3. Download Thunderbird 153 for English, US 4. Verify the SHA hash 5. Install Thunderbird 6. Verify the signature 7. Launch Thunderbird

Both my active and inactive inboxes in my primary email account were gone from the Thunderbird interface. I checked my library and the files appear to still be there.

I proceeded with the following remediation:

8. Restore Thunderbird 143.13.0esr from Time Machine, replacing the 153 version 9. Restore the Thunderbird library folder from Time Machine

I launched Thunderbird and my inbox has been restored to the UI, but I am on the esr channel and not the desired release channel.

Is there any kind of manual cleanup I can do to get rid of the inactive inbox, rename the active inbox from Inbox prev to Inbox, and then re-upgrade to 153?

I can't get Thunderbird to stop updating. My installation is currently set as follows:

Settings > Updates > "Check for updates, but let me choose whether to install them."

That was done around the 21st July, and the version=152.0.1. I was never prompted to update. When I checked today (27th July) version=153.0 and Settings remains the same (as above).

The setting is being ignored. Is there a workaround? Like setting up my installation to deny access to something. (Maybe, like if the update process needs a certain directory to be present, remove the directory.)

I have asked the question multiple times, received multiple responses that do not allow access or clear instructions on: how to control Firefox restarts. I cannot get to Settings that has what the instructions say to look for.

my thunderbird freezes at the point of checking mails. when i try to update it, it opens a new application completely and doesn't update my present one. i also can't find the location of the app or the data. pls help!!!

Why do you guys always manage to break a feature with any new update?

For 148.0, you have caused the "Check for updates" button [available under Help > About Firefox] to completely disappear (even though it was here and working perfectly fine a few seconds ago with 147.0.4), creating an unnecessary blank space below the Firefox logo.

On another note, the new font for the logo is a very poor choice, it's a weird combination of square and rounded edges with weird proportions. Who validated this choice?

I believe I downloaded 153, but I don't where to find it.

The information regarding Version 153 and downloading it is confusing.

One page states, "Manual upgrade to 153 is now enabled via Help > About", but when I go to Help > About, all I see is the current version and the statement that it is up to date. The recommendation on one page regarding 153 is to switch from Release to ESR, although the contrary seems to be the case for Version 153.

Using Windows 11. I try to update from ESR (version 140.13) to the release path. It concludes with a pop-up saying I must "reboot to finish a Thunderbird de-install" (or words to that effect). I reboot and it hasn't done anything. Version 140.13ESR is still present and if I repeat the update to release, the same thing happens.

I fear if I use the W11 tools to de-install Thunderbird altogether before re-installing TB from scratch, I'll lose all my existing email.

How do I do it?

I am on release 140.12.1 esr and there appears to be no new updates available. If so, what release should I be on and can I just download and install to get back on the latest release

Currently, my Firefox Browser continues operating under Windows 10, without a known Windows 11, operating Browser update correction! Is there a solution to this problem?

I contacted Mozilla Support and was issued a ticket ID that is 438455!

Your help is greatly appreciated, Thanks.