Zonke iiMveliso Community Forum

Using Thunderbird to check emails and the calendar for an Infomaniak account: The account was active and working properly. After switching this account to 2FA, Thunderbird consistently requested a username and password during synchronization. After some research, the solution is as follows: you need to create a new app password with Infomaniak, then ensure that Thunderbird saves the password and that the “Require device authentication...” option is disabled. Would it be possible to provide a complete step-by-step guide for next time? Thank you.

I went to Privacy and Security of the Thunderbird. I went to saved passwords. I clicked on Show passwords. I had to edit the password before I delete that old password.

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

I keep losing my passwords in Firefox. I attempt to save a password withe the drop down menu, after checking I see that it is save but a short time later the password is no longer there! I have all the box's checked to save passwords but again they are no longer there! Any help would be most appreciated, Thank you T Wolf

A NEW password is required EVERY time to make e-mail go in or out: "Set the password for (e-mail address) in mailin.telia.com" and "Set the password for (e-mail address) in mailout.telia.com". Each time I have to get a password from "Telia Webmail" (!). This is happening since Summer 2025. I´ve checked the e-mail account installation details and it is identical to the original (when I installed it first time). I´ve also made a new account (with another e-mail address) but it didn´t help. HELP!

Ive got appx 10-15 accounts in thunderbird about 5 or 6 DONT rememeber or keep the passwords (for gmail)... others do (for gmail)

Ive got it set as I recall for imap, but when I open thunderbird I get the google popup to sign in (it does as Ive got the PW right) but it never remembers those ones and constantly keeps asking me wither if I leave thunderbird open or if I close it and reopen it... again the PW's are correct as it DOES log in just for some reason thunderbird isnt saving or remembering them anyone have any idea as to why ? thanks in advance !!

Windows 11 machine. I have 2 email addresses in my TB set-up, from different domains/servers, one is a Rackspace for my business and the other is Fastmail. I am repeatedly asked for the server password for every single incoming email, and occasionally asked for the SMTP outgoing password when sending. I have put Windows into safe mode and it still happens there. I just don't know what to try next. Thanks in advance, Laurel

When I use firefox to sign in to my gmail account ([edited] @gmail.com), firefox will not save my password so I have to enter my email and password every time. I can't find the option to remember password anywhere. What can I do to get firefox to save my password. Thank you. Walter Schmid

Hi Just started using Thunderbird. Every time I start Thunderbird it ask for passwords. As they are long and secure its tedious. I tried the solution previously shown on your web help (click "Outgoing Server" Click Edit. Under "Security and Authentication" DESELECT "Use name and password") but it doesnt give a "username and password opyion" only a box for Connection security, another for Authentication method, another for User name. Whats the best solution please?

I have recently installed 140.7.1esr (64-bit) on Windows 11

1. It keeps asking for my account password, I always check the box for saving to the password manager, with no effect, I still have to type it in every single time. (I did set up pwd manager and I do have a master pwd)

2. Initially I had Thunderbird pick up my Gmail account as well, but it stopped picking up my Gmail for some reason. So I completely deleted my Gmail account in Thunderbird. yet it persistently asks for access to Gmail every 15 minutes. (I get a notification from Gmail saying that Tbird is asking for access to Gmail). The Gmail account no longer exists in Tbird, does not show up in the menu, and it does not download anything from Gmail if I give it permissions.

Hello,

I did change my password. On the IPhone and the webmail page the password is working perfectly, but in thunderbird I cannot connect to the server. It seems, the old password is somewhere registered and still used under Thunderbird. What can I do to use Thunderbird with the new password?