Zonke iiMveliso Community Forum

I can't find my Junk folder on any of my three Thunderbird email accounts. I tried everything from the Thunderbird and Internet search pages but nothing brings up my Junk accounts.

My problem is that all emails to one of my email accounts goes to the Trash folder, Every time now starting this morning, The two other email accounts work properly.

Please help. Thanks.

Since I was upgraded to Thunderbird 155.0 64 bit (Meadow) snap version on my Ubuntu version 24.04 all incoming messages are going to my spam folder. I copied my old Thunderbord profile to my snap thunderbird folder to retain folders, settings etc. and although everything else works, my incoming mail is still going directly to spam. I have unchecked the 'enable adaptive spam' check box and also 'trust junk mail headers' box. I have run repair on my inbox and also the spam folder. I checked my mail server and the mail is not marked as spam there... Getting tired of manually moving messages from spam to my inbox several times a day...... Help!

Yesterday, 4 Sept a problem developed with my Thunderbird email, namely, when new messages were received they went directly to trash and not to my inbox, i have not tinkered with any settings, The program is on an ASUS laptop, operating Windows 11 pro.

Advice on how to fix without losing all my mail folders thank You Kenneth E. Smith

Since some time late last night (so about 16 hours ago at most), my Thunderbird account started processing filters incorrectly on incoming emails. A number of legitimate emails were detected by filters I had set up, and deleted, although they did not appear to meet any of the criteria I put in the filter. On editing the filters, I did find some with a criteria active on the 'from' address, containing, and with a complete blank in the text box. I am not sure if this meant they were picked up by the rule, but I deleted all lines with blanks in them. Following this, some emails were still being processed as meeting the criteria of the rules, although they did not. It does now appear to have settled down, but instead, messages that I personally deleted, are not appearing in the 'deleted emails' folder until after I close down Thunderbird and re-open it again. (which is a little confusing, but I am coping). At this point I do not need any assistance, so long as this strange behaviour stops happening, but I was trying to work out if it was something in my Thunderbird programme awry, or something at the mail server, and I have not been able to confirm either, so thought I ought to let you know. I usually install Thunderbird and Firefox updates as soon as they are available when the programme notifies one is available. I do like the appearance and function of Thunderbird, and appreciate what you do - Thankyou. Best wishes, David Church

I've recently started having an issue where emails sent from my email account are being delivered, but some of them are ending up in the recipient's spam folder.

I'm using Thunderbird and the account itself appears to be working normally. I can send and receive messages without seeing any obvious errors.

I've already checked the SMTP settings, but I'm wondering if this could be related to my domain's email authentication rather than Thunderbird itself.

What should I check for SPF, DKIM, and DMARC, and is there a good way to determine whether the problem is with Thunderbird, the mail server, or the domain's email configuration?

Block advertisements in my emails, I hate this advertisements they pop up everywhere, when I type subject in my emails instead of to appear the subject contect the gambling advertisements will pop up it is very frustrating

1) How do I get the emails Thunderbird marks as spam to be moved to the Spam folder without me doing anything. I have thousands of emails now most marked as spam but I have to go in and move them one by freaking one!

2) Also you freaking filter system doesn't work worth a crap! I have created filters for instance: for any emails that have @cypress.com in the From part of the message to be moved to a folder under my inbox named Cypress. I have run it many times and actually none of the filters I've created work? They are very simple to understand and I am doing them correctly as far as I can tell but they don't work. I have created at least a dozen filters and the only emails moved are ones I moved manually myself.

And this training crap you have I don't know what you think it should take a computer to learn to move something to a folder. It's not like a child that has to be taught how to spell. You tell it if it has this in whichever field you've selected then it should move it. Not have to be taught? Not a bright idea in my opinion. It's why AI isn't very smart at least what they release to general users. Anyway I digress.

If you can help me with the above issues in the above paragraphs 1 & 3 I would greatly appreciate it.

I have been using Thunderbird since its inception. I have noticed a pattern recently where more spam and phishing messages present encryption when I "view source". Normally, the text is visible.

Just curious regarding their technique, how that works and whether it can be resolved.

I can send you a copy of the message if you are interested. It is the classic DocuSign scam.

Some good E-mails got moved into junk, so I right-clicked them and marked them as "not junk." Seconds later, they reappeared in the Junk folder.

Also, Thunderbird continues to classify messages from the same sender and even the same thread as junk. I read the doc here: https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_tell-thunderbird-what-is-not-junk

and the behavior is not consistent with what's described, or what anyone would expect.

Is this a known bug?

Thanks!

Hello, In our WordPress website, we have a page dedicated to our contact form. I have it connected to the email I have in Thunderbird so I can receive the forms; however, I keep getting the error of:

Mailer: Other SMTP SMTP Error: data not accepted. SMTP server error: DATA END command failed. Detail: Your message has been rejected because you have been detected sending high likelihood spam.

I saw online that I have to contact Thunderbird to resolve this issue since they are the SMTP provider. Please let me know what I should do.

(Note: I am not a coder so if I need to do any coding, please specify where I have to go and what to click)

Thank you

This post is to inform others that release 153.1.0esr finally fixed this previously unresolved issue with spam filters in unified folder mode for me. Up to 140.14.0esr the problem persisted.

I cannot see any other relevant variables in my setup that would have changed concurrently so I am assuming a now fixed underlying software bug as the cause.

After first pressing "Mark" (K), the shortcut keys for "Mark as Junk" (S) and "Star" (S) are the same. Previously, the shortcut key for "Mark as Junk" was (J). Please make the necessary corrections.

最初に「マークを付ける」（K)を押してから、「迷惑マークを付ける」（S）と「スターを付ける」（S)のショートカットキーが同じです。 以前は迷惑マークのショートカットキーは（J)でした。

修正願います。

Some time ago I went tinto exceptions and put in some unwanted email addys and they were blocked. I am getting unwanted emails tried the same thing, but they are still coming through. Here are some of the emails; contact@news.comoundeesgtream.com contact@news.musteraliteinfo.com

Can you tell me how to block these from showing up in my email account? John @ redacted@outlook.com

Hello Thunderbird Support, I am experiencing a severe IMAP folder synchronization loop with my Yahoo Mail account ([redacted]@yahoo.fr) inside Thunderbird. Yahoo Support claims the issue is caused by Thunderbird's folder mapping, so I am reaching out to you for a solution.

1. 1. The Problem:

The system-protected folder "Bulk" (Spam) has somehow been moved or mapped as a subfolder inside the "Trash" folder.

• In the Yahoo Mail Web UI (Chrome), the subfolder is invisible, but the Trash directory shows an arrow (^) indicating a child folder exists.
• In Thunderbird, the Bulk folder is clearly visible inside the Trash folder, marked with the flame (Junk) icon.

1. 1. What goes wrong:

When I delete spam messages via Thunderbird, they get trapped inside this nested Trash/Bulk directory. If I try to delete or empty it, the emails disappear but the folder itself cannot be removed.

1. 1. Steps tried so far that failed:

1. Attempting to delete or rename the Bulk folder inside Trash gives the server error: [CANNOT] DELETE failed - Mailbox is reserved. 2. Using Shift + Delete on the folder is rejected by the Yahoo server. 3. Unsubscribing from the folder via "Advanced IMAP settings" -> "Show only subscribed folders" fails; Thunderbird re-downloads the structure on the next sync. 4. I have completely deleted my old Thunderbird profile folder and created a brand new one using thunderbird.exe -P. Upon adding the Yahoo account via OAuth2, Thunderbird immediately pulled the same broken Trash/Bulk structure from the server again.

Since Yahoo refuses to help and claims Thunderbird caused this mapping loop, is there a hidden config setting (about:config) or a database override in Thunderbird that can force the server to release or move this reserved folder back to the root directory? Thank you for your assistance.