Showing questions for topic:

Thunderbird 140.15.0esr does not find a manually imported S/MIME recipient certificate although it is correctly displayed under “People” in the Certificate Manager.

I am trying to send an S/MIME encrypted email from Thunderbird to: jobcenter-chemnitz.netzwerkpartner@jobcenter-ge.de The recipient certificate is provided by the officia… (funda okungaphezulu)

I am trying to send an S/MIME encrypted email from Thunderbird to:

jobcenter-chemnitz.netzwerkpartner@jobcenter-ge.de

The recipient certificate is provided by the official certificate directory of the German Federal Employment Agency (Bundesagentur für Arbeit).

I downloaded the recipient certificate and successfully imported it into Thunderbird under:

Settings → Privacy & Security → Certificates → Manage Certificates → People

The certificate is displayed correctly there. The email address contained in the certificate is:

jobcenter-chemnitz.netzwerkpartner@jobcenter-ge.de

The certificate is valid from July 29, 2026 to July 29, 2028 and includes E-mail Protection and Key Encipherment.

The required CA certificates are also installed:

BA-Class-1-Root-CA-4:PN BA-VPS-CA-11:PN

However, when I compose an encrypted email to this exact address, Thunderbird reports:

“You have selected to encrypt this message, but the application failed to find an encryption certificate for jobcenter-chemnitz.netzwerkpartner@jobcenter-ge.de.”

Under S/MIME → Recipient Certificates, Thunderbird also shows the certificate as “Not found”.

I have already tried:

deleting and re-importing the recipient certificate completely restarting Thunderbird after importing it manually typing the recipient address in lowercase without using autocomplete checking the complete CA certificate chain temporarily disabling OCSP

None of these changed the result.

My own personal S/MIME certificate works correctly. As a test, I can compose an encrypted email to my own email address without any certificate error. Therefore, the basic S/MIME configuration and my own certificate appear to be working.

When I reproduce the problem with the Thunderbird Error Console open, I get:

NS_ERROR_ILLEGAL_VALUE (0x80070057)

related to:

nsIMsgComposeSecure.beginCryptoEncapsulation

This seems similar to Mozilla Bug 2021265, where a manually imported recipient certificate is visible in Certificate Manager but is not found when composing an encrypted message.

Is this a known issue in Thunderbird 140 ESR, and is there a workaround for using this manually imported recipient certificate?

Open

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When receiving an encrypted email, my thunderbird PC version decrypts while my Mobile thunderbird show an error in decryption operation: I can read encrypted email on my PC, not on my mobile.

When I send a encrypted message From my mobile TB exact identical key to another of my email addresses, the email received into my mobile TB is automatically showing decrypted. This email is also decrypted on my PC thunderbird.

The TB account on both devices are the same. The private key is the same. The email provider is the same. The email addresses are identities of the the same key.

I have had this problem before. I have resolved this in the past and can no longer figure out how.

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Unable to receive and send emails.

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Force TLS Version Not Working

Hi I have a problem with Thunderbird which might be a bit niche but here goes... The first attempt at sending an email fails as TLS Record Layer v1 is used, the mail serv… (funda okungaphezulu)

Hi

I have a problem with Thunderbird which might be a bit niche but here goes...

The first attempt at sending an email fails as TLS Record Layer v1 is used, the mail server sees this and hard resets the connection so sending halts. See attached Wireshark trace screenshot "Failed".

If I retry the send again Thunderbird uses TLS Record Layer v1.3 and the email goes out ok. See attached Wireshark trace screenshot "Success".

If I send another message immediately no problem but if I wait 20-30 minutes the above cycle happens again.

I have set the minimum TLS version in the config to 1.3 (option 4) and restarted Thunderbird but this has not changed anything.

Any ideas how I can fix this? It's a pain because automated replies don't work.

Solved 6 50

S/MIME encryption cannot find recipient's address despite valid cert in CertMgr/certutil

Hi, I have successfully added my personal certificate in my account's E2EE and I can ever since digitally sign messages. Yay! After importing a multiple valid certificate… (funda okungaphezulu)

Hi,

I have successfully added my personal certificate in my account's E2EE and I can ever since digitally sign messages. Yay! After importing a multiple valid certificates for recipients, I tried to send encrypted emails to some of these (one recipient per email draft). All of them highlight the recipient's address in yellow with a yellow status bar: "End-to-end encryption requires resolving certificate issues for [recipient address]"

Clicking on the button "S/MIME" -> "View Certificates Of Recipients", a window comes up showing the address with the status "Not found". When I open "Settings -> Privacy & Security -> Certificate Manager", I see the certificates present with valid dates. Using certutil to investigate cert9.db in Thunderbird's profile folder, I also see the certificates being in there, but what struck me was the trust status: [...] Fingerprint (SHA-256):

       7B:DF:9F:28:F2:B4:42:5E:37:06:EE:B8:D6:22:0C:70:12:05:F8:33:26:10:5A:1C:03:21:65:2A:C0:C3:3F:5E
   Fingerprint (SHA1):
       56:43:79:93:41:E0:8B:16:0A:FC:64:3E:74:B6:6F:F8:4E:67:93:D4
   Mozilla-CA-Policy: false (attribute missing)
   Certificate Trust Flags:
       SSL Flags:
       Email Flags:
       Object Signing Flags:

I changed the Trust flags (first for emails, then for SSL email) by running certutil -M -n <recipient's email addresss> -t ",P," -d <certdir>

This lead to

Fingerprint (SHA-256):
       7B:DF:9F:28:F2:B4:42:5E:37:06:EE:B8:D6:22:0C:70:12:05:F8:33:26:10:5A:1C:03:21:65:2A:C0:C3:3F:5E
   Fingerprint (SHA1):
       56:43:79:93:41:E0:8B:16:0A:FC:64:3E:74:B6:6F:F8:4E:67:93:D4
   Mozilla-CA-Policy: false (attribute missing)
   Certificate Trust Flags:
       SSL Flags:
       Email Flags:
           Terminal Record
           Trusted
       Object Signing Flags:

Whils I am not sure if this makes any difference to my beforementioned problem, I realize "Mozilla-CA-Policy: false (attribute missing)". How can I address this missing attribute and what can I do to get my emails encrypted, please?

Open 10