Diễn đàn hỗ trợ Thunderbird

I recently had to to do a factory reset on my laptop on 5/31/2026. When I re-installed Thunderbird and re-connected my accounts, I used the same settings in copies and folders for my sent mail, message archives, drafts/templates.

And when I click on my sent mail folders for each account, all my emails are there -- all the emails I've sent going back to January 2026 when I started using Thunderbird. The same for my saved drafts and templates. Also, all the emails in my inboxes from prior to the factory reset are there as well.

But none of my archived emails are there. Under settings, I have the same settings as before. I've checked Keep Message Archives in "Archives" folder on j*****@email.com (not sharing my actual email address).

I wasn't seeing the folder in my left panel, so I left-clicked and subscribed to Archive. But there aren't any emails in the folder when it appears. One thing I noticed was that the setting is for "Archives" plural and the folder itself is singular "Archive." But I don't know if that matters since it's Thunderbird's default settings.

It's six months worth of archived emails that I would like to find. Are they gone? I'm not sure why my sent and drafts would be there, but not archived. I imagine they would be stored in the same profile?

I created a new subfolder using my laptop

Now I'm on the desktop PC, same account, but the new subfolder isn't showing and I can't find how to add it (subscribe to it)

Sorry to be dumb

I just can't get Thunderbird to work. Will not send or receive emails. I had chat gpt help, still nothing. I tried last year when I had windows 10, still didn't work.

Guy

Name Thunderbird Version 152.0 Build ID 20260612011159

[edited email from public] @gmail.com

I recently updated windows and since then I have not been able to login to my emails and or recover contacts or calendar on thunderbird. I am able to login to my primary email but I have no contacts and am not able to login to my other 2 email accounts.

I Shift/Deleted an email in my UNREAD search folder, & all emails in the folder disappeared, as well as the same unread emails in my Inbox. This happened twice in the last few months, with two different accounts (personal and business), both times on the UNREAD search folder. The emails are still in the profile - i opened the profile in Notepad and searched for them. I've given up on trying to get them back into the Inbox (spent several hours with aid from AI), but would like to continue to use Shift/Delete withut this happening. Thanks. Geoff