Diễn đàn hỗ trợ Thunderbird

Three weeks ago I attempted to migrate my TB profiles from a 2014 mini-mac to a 2024 mini-mac. I thought I did a better job of backing up my profile using CCC than I actually did. In the migration to the new Mac I lost all my subfolders from the last 20 years. Apple created a new Profile and 2 restoration Profiles on the new Sequoia based mini-mac. I wasn't familiar with these and panicked. I copied those files, took them back to the original mac and tried to follow Toad-Hall's method of restoring the subfolders recommended to bmack1 on 23/11/22. However, I failed to carry out the step of going up two levels in the path of the Library to copy the entire "Thunderbird" file and only copied the Largest restoration file. This in turn, "contaminated" the 2014 original Thunderbird mail profile and only an Inbox and Trash subfolder remained. Today, after 3 weeks of searching and reading the generous contributions of this community, I came across a post explaining that the "sbd files" will show the subfolder headings I created in the original sought after Profile. And I found it!!! My problem is I have re-read Toad-Hall's method of re-installing the original Profile and tried to carry that out to the letter by placing the old Profile within a Thunderbird folder and switching it with the current one. But it's still listed as the "Restoration qqg...file" and probably shouldn't be, but I don't want to go any further and risk losing it because I feel I almost have it. So any guidance would be greatly appreciated. Thank You.

Hello, Apparently, when changing the name of the .thunderbird folder, to hide it, Thunderbird 140.3.0esr (64 bits) continues to exhibit messages. I do not find where they are located. Any idea? Thanks SG

Xubuntu (Ubuntu 22.04.5 LTS) Thunderbird 140.3.0esr (64 bits) Firefox 128.12.0esr (64 bits) Zotero version 7.0.11 (64-bit) LibreOffice 24.2.5.2 (X86_64)

I backed up Thunderbird and reloaded it after I had been hacked in gmail, but now I have 2 profiles accessing the same gmail. One shows the gmail address and the other is my old "local" profile. The old one has my typical 16000 emails, while the new one shows 30,000 emails with no doubles. Can I delete the new one?

Sorry for the long=winded message but I figured it would save time to explain the steps from the beginning.

I've been using Thunderbird as an OSB for my archived messages from Apple Mail. In that scenario I create a .mbox file of all messages I want to save from a particular year and then import that into Thunderbird into a local folder with the year as the folder name. The version of Thunderbird where I was doing that is 115.10.1

I started testing Thunderbird version 139.0.2 as an Apple Mail replacement with only 2 of my email accounts.

Now I want to convert entirely out of Apple Mail. First I made a backup copy of the entire Thunderbird folder located in the User/Library folder onto an external hard drive that I then disconnected from my computer.

Then I downloaded the latest version 145.0 (aarch64) and installed it. (I still have the other 2 versions on my system) I opened it up and got into the profile manager (troubleshooting then about profiles) and discovered that I have 4 of them. I made the one that contains my archive the primary one. It does not have any connections to a live email account. I've only ever imported an .mbox file. Everything that I've archived is there. This is profile Number 1. I renamed it Archive so I could keep track of it.

Then I opened up each of the other 3 profiles in a new browser in sequence to see what they were.

It appears as if I have one that is empty. it opens up wanting me to set up an existing email address. I closed that one down. It's called Profile number 2.

The next one appears to be the current one for the 2 test email accounts. It has them properly configured, showing messages in the inbox and with the messages that are supposed to be archived off in the local folders I had created as I expect. I am calling this one profile number 3.

The third one first had me add the passwords for the 2 test accounts and then it is pretty close to number number 3 but is missing some of the local folders. This is called profile number 4.

Want I want to end up with is 1 profile. I would prefer to start with the one that has all my archive messages in their local folders, and then add the test accounts including all their messages from profile number 3 with its local folders. Once they are safely moved and part of the Archive profile I would like to delete all three numbered profiles. Once I am down to only one active profile and no others lurking about I plan to slowly start adding the rest of my email accounts moving them one by one out of Apple Mail and into Thunderbird.

I've read the various articles on moving out of Apple Mail into Thunderbird So I believe I can add the Apple email accounts to my Archive profile successfully. I have the import tools so I can import the .mbox files from Apple mail into those accounts.

Where I'm stuck is I can't seem to find an article that gives me detailed instructions on how to combine profiles within Thunderbird. All the articles imply keeping multiple profiles active and I would prefer not to do that.

I am sure I am just not searching properly but I am at a loss as to how to proceed. I do not want to delete any profiles or start adding more accounts until the profiles are cleaned up.

Thanks for reading this long explanation and I appreciate any help anyone can provide.

Hello, I am using Time Machine to backup my Mac, but the tool excludes Thunderbird. In settings I have not excluded any files. My Thunderbird folder is fairly large, 25GB - thanks to the great archiving features of Thunderbird, How can I include Thunderbird folder to backups? Thanks in advance for helping. BR Tapio Heikkila

I have installed Thunderbird on a new computer and copied my profile from the old computer as per instructions on the Mozilla site. However on the install on the new computer the LOCAL FOLDERS, sub folders which I use as archive storage do not contain the messages as per the my old computer. The sub folders are named correctly.

I have attached photos of the sub folders from the old computer showing data in the sub folder and also the new computer showing no data.

Please advise how to retrieve the data for the new computer.

I copied my profile because I had to reinstall TB. When I copied it back, I got all my emails but not my address books.. How can I get these back? Also, I got my emails back but it didn't include the number of each. How do i get these back?

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!

Hi,

I have transferred Thunderbird to a new computer. It opens fine, but it's looking for me to enter new info all over again.

So it looks like it is not finding the right info in the profile.ini file.

Please tell me how to fix this, and let me know in which folders the email information is stored, in case I need to back up all my emails.

In my Thunderbird email client I have 4 email addresses.

The program is in: C:\Program Files\Mozilla Thunderbird\thunderbird.exe

The Profile Folder in Thunderbird itself lists: zvhtqvg2.default-release-1

But in AppData\Roaming\Thunderbird\Profis lists 2 files: 0jyd0ev.default-release zvhtqvg2.default-release-1

In Windows(C)\Users\ted\AppData\Roaming\Thunderbird the profiles.ini file list the following:

[Install746F856C10C5FA7C] Default=Profiles/0jyd0ev.default-release Locked=1

[InstallD78BF5DD33499EC2] Default=Profiles/zvhtqvg2.default-release-1 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/0jyd0ev.default-release Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/0jyd0ev.default-release

[General] StartWithLastProfile=1 Version=2

[Profile2] Name=default-release-1 IsRelative=1 Path=Profiles/zvhtqvg2.default-release-1

Thank you, Ted

I've read the articles on moving Thunderbird to a new computer. My old computer died but I have a full backup and have replaced the Thunderbird directory a number of times according to the instructions to move TB to a new computer. I have even uninstalled and reinstalled TB to match the version on the old computer (140.4.0.0). It comes up and shows over 8,000 emails, but ALL are in the inbox and none of the probably hundreds of folders and sub-folders show up. I have found some of the names in the Profiles directory but they don't appear in the TB window.

I have an account on Ubuntu that has several mailboxes. I need to shift (migrate) this to a new computer with Debian 13. So far I have tried to follow the idea of copying the hidden thunderbird folder. When I start Thunderbird it has a "Setup your existing email address" page.

This is not easy.

I added two accounts to my Thunderbird installation, mine and my wife's. Both show the same one Profile folder in Help > Troubleshooting. But when I backup these huge folders (Local and Roaming) by copying them, only my email address seems to be present in file and subfolder names, not my wife's. Is her account not there in my Profile? Why? Can I get it in there?

In the past week or so, I've been having multiple issues with Thunderbird. First, Thunderbird [v140] suddenly started crashing a few minutes after opening.

I checked the help community and KB to try to find a solution and none of the following helped:

Opened Safe Mode, the application continued to crash. Created a New Profile, the application continued to crash. Close Thunderbird, then deleted the Parent Lock File, the application continued to crash. Upgraded to v144.0.1, the application continued to crash.

Uninstall Thunderbird, then reinstalled, the application stopped crashing.

Upon restoring my profile from backup, I discovered several folders were missing. When I checked the Mail folder, I found many of the .msf files were missing but the folder file names were there. So, deleted my profile, created another, and restored from backup again only have the same results. This time I copied the missing .msf files from my backed up profile Mail folder, with the same results. I checked the help community and KB again and found a suggestion to copy the folder files and missing .msf files to the Local Folders folder. After copying the folder files and missing .msf files to the Local Folders folder, the missing folders appeared, including subfolders, but under Local Folders, not in my main account folder. I checked further and saw that all my emails were in fact in those folders, including in the subfolders. So I then closed and reopened the application and clicked to 'get messages' and discovered the message filters weren't working for the previously missing folders that were copied to the Local Folders. I thought OK, I'll just redo those filters.

Later on, I opened Thunderbird to get messages and discovered none of filters for the previously missing folders that were copied to the Local Folders were working. I checked further and found that the folders were there, including the subfolders and emails except... the subfolders under the newest, most recent folder I created before the crashes started.

Here's the kicker... after copying the subfolders' file under the newest, most recent folder and the .msf files back to the Local Folders folder and reopening the application, everything's there again. But after closing and reopening they're, gone again.

After all these years of deleting and creating profiles and restoring from backups with very little or no problems, I've never encountered anything like this.

I need a little help. Thanks.

We're currently on Windows 10 and one of the machines can't update to Win 11 as the hardware is too old. I'm looking at possibly migrating to Linux anyway, as we're already long-time TB and Firefox users. My question is about the migration process and in particular testing/checking the migration is OK, but being able to go back to Windows if needed.

If I start by installing Linux as dual-boot with Windows :

1. Can I leave the TB mailbase on the Windows partition and point the Linux version at the same location (using Settings/Server Settings/Local directory), then use TB on Linux and have the mailbase grow, on the original Windows partition? 2. If so and I need to revert, will the Windows version of TB accept the changes to the mailbase made by Linux? 3. As an issue with Linux is often that you just can't get a program you need in a Linux or browser version, could I e.g. use Linux for most of the time, then boot into Windows to use said Win-only program and at the same time use the Windows' TB until such time as I boot back into Linux? 4. Would the answers to the above differ between IMAP and POP - we generally use POP on PC with IMAP on our phones/fondleslabs, but also have an IMAP account on the PC for if needed. I can imagine that IMAP would facilitate this dual-access better than POP (or would each program have to re-subscribe to IMAP folders when you switch OS), but I'd really like to continue with POP for a fair number of reasons.

Thanks in advance

I have two installations of Thunderbird with each being on a different bootable partition of the same drive so they never get used simultaneously. When I was able to associate both Thunderbird installations to the same profile it was seamless.

My need is to continue having Thunderbird on both partitions but to be able to keep synchronization. I can create two identical profiles set up in IMAP but I assume this will allow for messages already downloaded by the first instance and then subsequently downloaded by the second be flagged as unread. This seems trivial but a moderate inconvenience still. Add to that, I have quite a few accounts in this profile and would find it daunting to have to input completely again all this info. Hoping for a simpler solution.

I also just did the usual copy/paste of the currently used shared profile to the default profile folder for the instance of Thunderbird that alerted me of its inability to use a shared profile but am finding this is not enough to produce an operable profile. Seems it has been flagged as unique to the other partition's Thunderbird (which is on the currently inactive partition).

Any suggestions would be greatly appreciated.

(115.18.0 (64-bit); POP3) Cannot delete folders from app or profile & "About Profiles" shows the wrong profile. This started when I simply attempted to rename a folder in Thunderbird, and emails disappeared *remain in old folder. QUESTION: Can I safely simply set the correct profile as the default (lojbsrwp.default)? ISSUES: -Troubleshooting information shows incorrect profile Roaming/Thunderbird/ (no files since 2017); Settings shows path to correct profile. -Two Profiles showing in /Thunderbird; one appears current. -Profile show folders that do not appear in Thunderbird -Folders w/numbers at the end of file name keep duplicating when I delete, but don't disappear from either -Thunderbird & Profile. Can't delete multiple, duplicated folders. Folders with end-numbers don't match between Thunderbird and Profile. -Troubleshooting information/About profiles/Current: Root Directory & Local Directory show incorrect profile. -Troubleshooting information/About profiles/DefalutOLD: Root Directory & Local Directory shows current profile in use.

Hi All,

I have recently upgraded to a new PC, reinstalled Thunderbird and imported my profile from my previous machine. However, there are now two profiles using the same email address and I am experiencing that some of my emails go to one profile and not the other or vice versa. This means that if I delete one of the profiles I will lose the emails that are in there but not in the other.

Do you know how I can resolve this?

Kind Regards,

Mike