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When going full-screen on video, the browser doesn't show the full-screen the first time

When going full-screen on video, the browser doesn't show the full-screen the first time. For example, when I want to view a full-screen video on YouTube/Disney/Netflix/… (xem thêm)

When going full-screen on video, the browser doesn't show the full-screen the first time.

For example, when I want to view a full-screen video on YouTube/Disney/Netflix/Prime Video, I select the full-screen button as usual. However the top left-hand side corners always show a thin blue hue. The thin blue hue only goes away when I leave full-screen and re-select it.

Any ideas on what might be causing this? My browser is up-to-date

Đã được hỏi bởi benico50 3 giờ trước

Keep getting access denied on certain webpages

Why do I keep getting the following message when I try to go to JC Penney website? Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this s… (xem thêm)

Why do I keep getting the following message when I try to go to JC Penney website?

Access Denied You don't have permission to access "http://www.jcpenney.com/?" on this server.

Reference #18.6e3a2b17.1664552399.8bdd170

Đã được hỏi bởi dp20141 23 giờ trước

Trả lời lần cuối bởi cor-el 15 giờ trước

password and recovery key issues

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my pass… (xem thêm)

I used my recovery key yesterday to create a new password as I couldn't remember the old one. After logging in, I tried to get a new recovery key but am asked for my password and it keep telling me it's incorrect. Why is this happening and how can I get it fixed?

Đã được hỏi bởi dianamac98 15 giờ trước

  • Đã giải quyết

Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (xem thêm)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Đã được hỏi bởi James Craw 1 ngày trước

Đã được trả lời bởi jscher2000 - Support Volunteer 16 giờ trước

Browser settings won't stick

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure ou… (xem thêm)

My boss uses Firefox and said he is having a repeat issue with his browser. The issue is that every few weeks Firefox undoes a setting that he has and we cannot figure out why. It could be when you update to a new version.


What happens is that he has file extensions for PDF and ICS files set to automatically open and instead they change to download instead. He then has to download one of each file type and manually change the setting back to auto-open. Again every 3-4 weeks this resets to download.

Đã được hỏi bởi treneek 17 giờ trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 16 giờ trước

cannot open phone links in browser

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-… (xem thêm)

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-is-on and here: https://support.google.com/voice/answer/11397414#one-click-dialing

but the problem is that in the Applications list in Settings there is no "tel" application type for me to set

how can i get Voice to call the numbers in webpages?

Đã được hỏi bởi nchls.cnrd 1 ngày trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 23 giờ trước

Signing into Windows 11 after laptop reset

So basically I reset my laptop as it wasn't updating to the latest Windows 11 (22H2) and I forgotten I changed my password on gmail 42 days ago with a Firefox password ge… (xem thêm)

So basically I reset my laptop as it wasn't updating to the latest Windows 11 (22H2) and I forgotten I changed my password on gmail 42 days ago with a Firefox password generator and I don't know my recovery password as I've got a few e:mail accounts with G:mail (I think should limit on how many gmail accounts have per person :D) anyways anyone got any thoughts as my Patreon and other websites are on there and everytime I try and sign in to them it sends a password to my thefmveteran86 account but can't access it

Đã được hỏi bởi Jamie Willis 1 ngày trước

Trả lời lần cuối bởi Jamie Willis 1 ngày trước

  • Đã giải quyết

Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (xem thêm)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Đã được hỏi bởi bxcfilm 1 ngày trước

Đã được trả lời bởi jonzn4SUSE 1 ngày trước

Throwing Error all the day

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing w… (xem thêm)

Every day while opening the browsing I am getting the below-mentioned error, tried many things like complete reinstallations, and selected default profiles, but nothing worked.

Đã được hỏi bởi amaljith.t 1 ngày trước

Trả lời lần cuối bởi jonzn4SUSE 1 ngày trước

Firefox crashing instantly on startup

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture. Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) R… (xem thêm)

Firefox is crashing instantly on startup on Windows 11 22H2 x64-Architecture.

Things I've tries: Running in troubleshoot mode (Fails because Firefox doesn't even start) Reinstalling (Doesn't help event when doing a complete fresh install, deleting profiles, registry entries, and the program itself) Running windows in safe mode (Does work but I don't want to run in safe mode constantly) Adding a firewall exception (Doesn't work) Add an antivirus exception (Doesn't work)

I'm not getting any error reports or anything in general. I click the icon and it crashes.

Đã được hỏi bởi Lxtte 1 ngày trước

WhatsApp Web can't pause videos, and plays them in loop

When I use WhatsApp Web, if I play a video someone sent to me or in a group, I can't pause the video. Besides that, when the playback reaches the end, it starts playing t… (xem thêm)

When I use WhatsApp Web, if I play a video someone sent to me or in a group, I can't pause the video. Besides that, when the playback reaches the end, it starts playing the video again (in loop). It happens both when opening the video (normal mode) and when using picture-in-picture mode. I've already tried to run FF in Troubleshoot Mode, to see if the culprit was any of the extensions I have, but no, the problem persists. I've also tested it in other browsers (e.g. Edge) and the problem didn't occur, so it doesn't seem to be something related to the website.

FF version is 105.0.1 64-bit, running on Windows 11. But I already had the same problem with earlier FF versions and on Windows 10.

Đã được hỏi bởi Alexandre Machado 1 ngày trước

Firefox Refusing To Open

When I first downloaded Firefox it opened normally and stayed open for around twenty seconds after which it crashed. Every subsequent attempt to open it has resulted in t… (xem thêm)

When I first downloaded Firefox it opened normally and stayed open for around twenty seconds after which it crashed. Every subsequent attempt to open it has resulted in the outline of the program briefly flashing in the corner of my screen but otherwise nothing. It also doesn't appear in task manager. I have scoured the internet looking for solutions and have reinstalled it several times but nothing has worked. Any help would be greatly appreciated.

Đã được hỏi bởi Jetpackrider 1 ngày trước

Trả lời lần cuối bởi cor-el 1 ngày trước

Firefox lost my primary password

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password. I then noticed that it wasn't filling in passwords automatically.… (xem thêm)

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password.

I then noticed that it wasn't filling in passwords automatically.

My primary password has disappeared as well as my stored passwords. When I try to set a primary password it tells me that it can't change the password.

I tried creating a new profile and that didn't fix it.

I can use firefox on other devices and all the information is there. But I can't get my passwords on my primary PC.

How do I fix this?

i'm running Firefox 105.0.1 (64-bit) on a Win 11 PC.

Đã được hỏi bởi sbalzac 2 ngày trước

Trả lời lần cuối bởi cor-el 1 ngày trước

Secure Connection Failed when connecting to National Lottery

I get this when connecting to the National Lottery. How can I permit connection? Secure Connection Failed An error occurred during a connection to www.national-lottery.c… (xem thêm)

I get this when connecting to the National Lottery. How can I permit connection? Secure Connection Failed

An error occurred during a connection to www.national-lottery.co.uk. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Đã được hỏi bởi Charles 2 ngày trước

Trả lời lần cuối bởi cor-el 1 ngày trước

This scaring me!

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as… (xem thêm)

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as you browse.....Add DuckduckGo to firefox.


AND THEN it looks as if you want to take total control of my computer!

 https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct#w_access-your-data-for-all-websites

Why do you want so much control over my computer??

Please explain.

Đã được hỏi bởi bluesmobile1995 1 ngày trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 ngày trước