Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi
  • Đã lưu trữ

Bug: Troubleshooting Information page blank. Also . . .

The Troubleshooting Information page is blank. Also, when I wrote this post, I got this; Troubleshooting Information (optional): We can't automatically get your browser's… (xem thêm)

The Troubleshooting Information page is blank.

Also, when I wrote this post, I got this;

Troubleshooting Information (optional):

We can't automatically get your browser's troubleshooting data, please . . . .

Đã được hỏi bởi FredMcD 11 tháng trước

Trả lời lần cuối bởi Rodney 11 tháng trước

  • Đã lưu trữ

Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (xem thêm)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Đã được hỏi bởi GrammarNazi238 2 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: �??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~… (xem thêm)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Đã được hỏi bởi Matt J 2 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Deleting ALL Firefox data and traces as suggested doesn't work.

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can s… (xem thêm)

Firefox won't fully launch. It goes into process, but never comes to the foreground. I've tried everything that can be done without using Firefox (it won't open). I can see two instances of Firefox flickering in Process Explorer, and they're eating system resources without really DOING anything. I've tried: 1. Restart Windows 10, uninstall, restart, reinstall. 2. Deleting Firefox Maintenance folder in Programs (x86). Uninstall, restart, reinstall. 3. Deleting the profile folders in AppData. Uninstall, restart, reinstall. 4. Uninstall, scour registry of all traces. Restart, reinstall. 5. It works on my OTHER admin account, but not on this one.

While Firefox is doing this nothing business, I can't uninstall it with my uninstaller on THIS account, so I have to go to my other account to uninstall, and when I get back to this one, an error message is on the screen.

Firefox is currently uninstalled, so no luck at its inner workings.

Đã được hỏi bởi gremlinkurst 2 năm trước

Trả lời lần cuối bởi jbevan418 1 năm trước

  • Đã lưu trữ

www.<website>.com in location bar creates http://www.<website>.com, not httpS://www.<website>.com

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. M… (xem thêm)

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. Most of the time the http:// version does not resolve to a website. It just hunts and hunts and hunts. This same thing happens many times when I click on a link in gmail which I open in Firefox.

Since we are all supposed to be using httpS:// these days, why doesn't Firefox default to https://?

Is there some setting that I'm missing?

Thanks, Caitlin

Đã được hỏi bởi Caitlin 2 năm trước

Trả lời lần cuối bởi jscher2000 - Support Volunteer 1 năm trước

  • Đã lưu trữ

Firefox crashing my Mac every time I open it.

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crash… (xem thêm)

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Đã được hỏi bởi doregon 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

I cannot login to my firefox account, reason it gives is "state"

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and nev… (xem thêm)

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

Đã được hỏi bởi Kesra 2 năm trước

Trả lời lần cuối bởi ExtremeMachinez 1 năm trước

  • Đã lưu trữ

Some sites keep cookies even when private windows close.

Open Firefox. Verify no cookies. Clear any cookies if they exist. Then open a single private window. Go to tripadvisor.com (happens with some other sites but only a few)… (xem thêm)

Open Firefox. Verify no cookies. Clear any cookies if they exist.

Then open a single private window.

Go to tripadvisor.com (happens with some other sites but only a few).

Browse a few pages.

Close the private Window. No private windows/Container tabs are open.

All tripadvisor cookies should be cleared but they are not.

Verified by Cookie Quick Manager.

Why and how does tripadvisor manage to keep cookies on my system.

Đã được hỏi bởi jpezz 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (xem thêm)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Đã được hỏi bởi erotichabit 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (xem thêm)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Đã được hỏi bởi Lord Questionmark 1 năm trước

Trả lời lần cuối bởi cor-el 1 năm trước

  • Đã lưu trữ

Latest update

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the fir… (xem thêm)

Since downloading the latest version, the browser stops functioning after the first site. It won't even allow me to quit, without the 'force quit'. Plus, while in the first site (my local newspaper) it stops recognising key strokes and mouse clicks. In fact, everything stops working.

I'm sending this through Chrome.

Any fixes?

Thanks, Stan Nikolic

Đã được hỏi bởi eatsonnyeat 1 năm trước

Trả lời lần cuối bởi FredMcD 1 năm trước

  • Đã lưu trữ

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (xem thêm)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Đã được hỏi bởi alex144 1 năm trước

Trả lời lần cuối bởi Shashank Shekhar 1 năm trước