Hiển thị các câu hỏi được đánh dấu: Xem tất cả các câu hỏi

Password manager - lost all passwords

Hello everyone, I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox. I did not back up any of the files t… (xem thêm)

Hello everyone,

I was forced to reformat my computer today and I seem to have lost all of my passwords that were saved in Firefox.

I did not back up any of the files that were on my PC as I was unable to do so. I think I have been able to log back in my account and find my passwords.

When I logged back into my Firefox after re-installing it, my passwords are all gone. I need help!

Thank you all

Được hỏi bởi francois1994 4 tuần trước

Lần cuối trả lời bởi cor-el 4 tuần trước

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in … (xem thêm)

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Được hỏi bởi Shahrooz Bhopti 1 tháng trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 1 tháng trước

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (xem thêm)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Được hỏi bởi marcel.arnould 2 tháng trước

Lần cuối trả lời bởi James 2 tháng trước

Warning emails from Mozilla about the use of Firefox 78 with iOS 10. El Capitan

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated. My mbp won’t run higher than OS X 10.11… (xem thêm)

I’m being advised via emails from Mozilla, to update my browser. It says it’s up to date. A cut off of 31 March has been stated.

My mbp won’t run higher than OS X 10.11.6. Firefox 78.15.0esr the latest browser for my system..afaik. I am on the ESR update channel, and think it updates automatically.

Am I being left high & dry by Mozilla? Something in the emails about syncing…? Not convinced if this is something I should be doing something about or not…

Any advice or insights much appreciated. The suggestion seems to be that I will be shut out without passwords and recovery keys and whole load of inconvenience…? Thanks in advance, Tim

Được hỏi bởi timr123 2 tháng trước

Lần cuối trả lời bởi me425 4 tuần trước

My account and my brother's merged because we used once the same laptop.

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while… (xem thêm)

Hello; so, my brother lend me his old laptop, clean. I signed in firefox with my account and explore normally. One day, he need it back a couple days so he can work while he repairs his main machine. Log off of my account and log on in his. Now my bookmarks, historial, loggins, etc appear in his session. We think that can not be possible with separate accounts with different associated e-mail and passwords, but here we are.

There is a way to separate my things from his account? It only happens to him, i don't have in my browser his data. Thanks

Được hỏi bởi Vilem Lánderer 2 tháng trước

Lần cuối trả lời bởi cor-el 2 tháng trước

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (xem thêm)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

Được hỏi bởi firefox.pager865 5 tháng trước

Lần cuối trả lời bởi cor-el 5 tháng trước

New installed firefox is not sync with my older one

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot… (xem thêm)

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Được hỏi bởi Shaho Khedri 4 tháng trước

Lần cuối trả lời bởi jonzn4SUSE 4 tháng trước

Troubleshoot why I can't play certain games on pogo.com

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks! … (xem thêm)

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks!

Được hỏi bởi Kay Martin 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Incomplete sync. Why didn't my tabs/site pages transfer? They were marked for syncing.

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these… (xem thêm)

My Subject pretty well says it. I'm trying to transfer by syncing my desktop Firefox with the Firefox 124 on a newly installed Kubuntu on a new laptop. I have all these functions synced ON. The recent history but not the long-term history, passwords (thank heavens), and all bookmarks got transferred, but not the open tabs/pages. I've done the desktop sync followed by the laptop sync a few times, still without the tabs' transferring. How do i get those transferred?

Được hỏi bởi FreeInformation 3 tuần trước

Lần cuối trả lời bởi jscher2000 - Support Volunteer 3 tuần trước

Sending tab from one laptop to another

On one laptop right-clicking on a tab gives me a Send tab to device option and when I click on it I get a message that the tab was sent. But the tab doesn't arrive on the… (xem thêm)

On one laptop right-clicking on a tab gives me a Send tab to device option and when I click on it I get a message that the tab was sent. But the tab doesn't arrive on the other laptop. 2. Though I'm using the same version of Firefox on both laptops, I can only find the send tab option on one laptop because the menus are different. And many of the instructions I see online describe items on the menu that just don't show up. I know that I was once -- I don't know how long ago -- able to send a tab from one laptop to another. Most of the instructions are about sending from a phone to a desktop or vice versa. I hope someone can help. Thank you.

Được hỏi bởi marksa21 1 tháng trước

Lần cuối trả lời bởi cor-el 1 tháng trước

Opened Firefox and only have 10 passwords saved out of hundreds, how do I fix this and what happened?

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different co… (xem thêm)

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different computer. I still have all of my bookmarks and addons saved, I’m just missing 95% of my saved logins? I have Firefox on 3 devices and it’s the same for all of them. What happened here and how can I restore them? I only have 2 profiles, mine and the default and I know there’s probably a backup of this saved in the profiles but I’m not sure how to restore it.

Được hỏi bởi jeny.chavez.66 4 tháng trước

Lần cuối trả lời bởi Paul 3 tháng trước

Sync Now missing

Hello, I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cann… (xem thêm)

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

Được hỏi bởi jmmoeykens 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

Porting Firefox

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I a… (xem thêm)

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I assume because of the age of the OS.

My concern is porting everything correctly from the old to the new version of Firefox. If I setup sync, will it restore his passwords and add-ons in addition to his bookmarks?

If not is there a good way to do it?

Được hỏi bởi Guy 2 tháng trước

Lần cuối trả lời bởi James 2 tháng trước

Firefox sync dosn't get my older logins.

HI Team, I have alot of logins saved from my previous laptop and it was syncing with firefox account. My previous laptop got dead. Now i am trying to login to new lapto… (xem thêm)

HI Team,

I have alot of logins saved from my previous laptop and it was syncing with firefox account. My previous laptop got dead. Now i am trying to login to new laptop but passwords and bookmark is not recovered?

Can you please suggest me how can i get my data back?

Thanks, Aman

Được hỏi bởi AMANDEEP MANN 4 tháng trước

Lần cuối trả lời bởi cor-el 4 tháng trước

i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (xem thêm)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

Được hỏi bởi MD Minhajul Islam 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước

Cannot sync after deleting Firefox

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled … (xem thêm)

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled it (at this time my account was still logged in and syncing normally). After I successfully reinstalled Firefox, I forgot the password because I hadn’t logged into Firefox for a long time. After I reset the password and logged into Firefox to sync, and I clicked Sync now many times, it still did not sync and retrieve all the data I had earlier. Can someone help me! Many of my important documents have been lost!

Được hỏi bởi tnhuuphuoc2006 3 tháng trước

Lần cuối trả lời bởi cor-el 3 tháng trước